1. Check-in Process
Great, a few minor questions but was very smooth experience and process. Friendly check-in procedure and follow-up.
2. Restaurant
Unfortunately, I didn’t get the chance to have breakfast, but hopefully next time.
3. Rooms
Very clean rooms and well prepared. The cleaners did a great job too.
4. Air Con and Amenities in the Room
Temperature controlled remote and good basic amenities for stay which is refilled during daily cleaning procedure when asked.
5. Laundry
They have a self-service laundry, which is very good and helpful. They even provide small amount of detergents for cleaner clothes.
The bonus is also the dryer machine that comes with it.
6. Check-out
Very quick and smooth.
7. Location
Good location which is near local shopping small if you want to do some small shopping or have a quick bite or tea/coffee break.
Feedback / Improvements for attracting more foreigners (Tourists) / Businesses (My opinion)
1. Basic/Simple English in front-desk would be helpful, but not important.
2. Translation on Laundry Instructions (self-service) can be helpful or pre-recorded video to help elderly or first-time visitors the correct procedures.
3. Restaurants to open not only for breakfast but option for different hours (such as afternoon/evening) but for short duration ordering time-period. Even though location is superb for local shopping mall, it would be great to experience afternoon/evening meal in the hotel and/or in-room dining services in the future (if it becomes popular).
4. Ironing board. There is a self service ironing but can be helpful to have an ironing board within the room, especially great experience with washing and drying clothes. However ironing clothes individually requires time and the ironing which is shared in the communal area can be time consuming if it is popular in demand during the time of use.
Overall, definitely superb hotel for the price and cleanliness. There is room for improvements but nevertheless, the experience and my stay there was nice.
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