カイザースラウテルン Karate Dojo Ken Sei Kan Kaiserslautern e.V.周辺のおすすめホテル・旅館

The customer service here is the worst I have ever experienced. When I came to check in there was no one at the front desk however, there was a guy that was bartending that was ignoring me and my friend when we tried to get his attention. We saw a another female employee and walked up to her for assistance and she told us the bartender will help us. We went back to the bartender who continued to ignore us for another 20 minutes. When he finally helped us he was unfriendly and acted as if we were bothering him when we were trying to check in. When we asked for wash cloths, he just responded no. Then when we checked out, again no one was at the counter. We finally were approached by a female worker who was also not friendly. Although the hotel is very clean, ther customer service is horrible so I will not stay here again and will tell my friend to steer clear and go to the Hampton that had exellent service.

This is my second stay at the Schloss Hotel in Landstuhl. I have also stay at another hotel on a previous business trip. I selected the Schloss over the other one for a variety of reasons, one of which is the location atop the mountain. As we were still facing COVID-19 restrictions, I did not know what to expect. Suffice it to say, while the bar was closed, it was still possible to buy beer and drink outside or in your room. The usual breakfast buffet turned in to something more simple; however, there was plenty of food, just not fresh eggs. What I did find surprising was that the spa/sauna was opened. I took complete advantage of this. All in all, a very nice stay as expected. I really find the employees to be friendly and helpful.

最後の瞬間にPCSが出て、ホテルは夫と私を収容することができました。客室にはエアコンが付いていますが、すべての地元のホテルではありません!朝食はバラエティに富んでいます。全体的に清潔でフレンドリーなスタッフ。唯一の推奨事項は、シャワーを更新することです。それでも、ビジネスやレジャーの滞在に強くお勧めします。