Good hotel, but needs attention. We have stayed here three separate times over the past several years. While it is considered the best hotel in Kaiserslautern, it is still lacking. The service is great with a friendly and accommodating staff. The hotel is around 14 years old and needs attention, such as lights and carpets need to be replaced. There are no mini fridges in the rooms, which makes traveling with medicine which needs to be refrigerated difficult. A four star hotel should have this. There are also no cabinets or drawers to store folded clothes in some of the rooms. We kept our folded clothes in the bathtub. Our biggest complaint would be the television. There are maybe 12 working channels with just one English speaking channel and no English subtitles option. No access to internet TV like Netflix or YouTube. Again, a 4 star hotel should have these amenities.
The breakfast is so good here. If you sleep here be sure to eat breakfast - dont skip it. Otherwise, free parking outside is a very big PLUS. It is rather away from the city center, and there is just a supermarket nearby that you can visit. The room with the sofa is a very good room - sadly this hotel is nearly booked out every time i check - the ladies at the desk are very helpful and have read their lines, they are happy to repeat them. This is a hotel that is mainly visited by Americans, so do expect a different crowd. Americans do like to socialize here.
I have stayed several times at this Holiday Inn Express. I stay here for only 2 reasons. It is close to where I have meetings; number 2 reason is I am an IHG reward member. If it weren't for these 2 reasons I would gladly stay elsewhere. The place isn't bad, it just isn't better than average. When you stay at a HIE you really aren't looking for much. A bed, wifi, hopefully a fitness center and some kind of breakfast. It doesn't have a fitness center and the parking is a pain. Getting in and out with a token is honestly a pain. I highly suggest the hotel to find a better way to enter and exit. Otherwise, it is okay and thus the average rating. It is close to the autobahn and that is a plus.
This place was ten miles east of our town and we selected it randomly. Overall our stay was surprisingly good. Our very clean double room on the 2nd floor was ok but we had an end unit and lots of street noise. No air conditioner or fan so it was a trade off between noise and fresh air. Luckily we had cool breezes even in late July 2023. I would suggest this nice family owned place add ceiling fans at the least. An upgrade to air conditioning down the road is likely. A coffee pot and a frig would be welcome too. We brought our mini 12v/220v frig just in case to keep the beverages cold. There were no glasses in our room but we got them from the downstairs bar. The breakfast was traditional and unremarkable. A nice choice offered included eggs to order. The cheese omelet was good. Inside was a ground floor restaurant but we did not try it. Outside around back was a terrace restaurant with waiters. We did not try that either. Now let's talk about the really good stuff. The BIERGARTEN! It is downstairs from the terrace. We had never heard of this place and we are glad we tried it. What a surprise. I have never seen it on any Biergarten lists in the area but this place should definitely be on it. What a gem. Plenty of large heavy picnic-style tables (12 or more?) and benches with cushions too with seating under trees and lights. This is Gemütlichkeit. There was a nice mixture of German and American families out to have a good time and we did. The bar was tended by three lads who were happy to pour your drinks and place your food orders. The prices were right (lower than we expected) and the portions and flavors were spot on! This is now on the top of our list to bring family and friends to just for the Biergarten!! Zum Wohl!