エプシロン ホテル アパートメンツ(Epsilon Hotel Apartments)

Wonderfull reception staff who nothing was a problem for! Always smiling and welcoming, rooms are clean and spacious, great location! Ideal for families, good price and we will be back, see you next summer

Very simple apar**ent accommodation in a fantastic location and with a very friendly and thoughtful staff. This is primarily for families looking to travel in Rhodes, with easy beach access in Faliraki and a short distance away from many great things to do and see.

A party of ten, age from 12 to 67 spent one week at Epsilon late June 23. This was our second visit to the hotel. The staff is very friendly and helpful. Compared to our previous visit the service from the staff was maybe the most significant improvement. Excellent service from the staff, friendly and serviceminded. Housekeeping the same. The hotel is clean and well maintained. I could maybe suggest that the front at the balcony may be replaced with a front that do not block the fantastic view when sitting at the balcony. I must also recommend the breeakfast that is offered as an extra service. The breakfast is at the nearby hotel, just 200 metres walking or with the shuttle bus. A fantastic buffet. The pool at the hotel is small, however we spent the days at the beach enjoying the service from the staff at Ammades Hotel and beach-club. Also a nice excperience.

This was our second stay at Epsilon Apar**ents, within a few years apart. The big change is what appears to be the separation from Ammadus, which is now a new hotel down the road. The impact - pool is far smaller and not as good as it was, no direct access to hotel bar/restaurant (you can visit the beach bar as a guest), and no breakfast on site (actually served at Esperides Hotel down the road). All of these changes are a bit downgrade from our past experience. With that said, there are still many pros - staff is super friendly, apar**ents are spacious and very pleasant, location is great. Recommended for families that are ok with finding their own breakfast spot outside (plenty of options), ok with beach or traveling (vs pool). As we are both of the forementioned, we had a good time and enjoyed our stay.

We arrived at the Epilson Hotel on the 06/06/2023 in the early hours of the morning. Upon arrival we took the keys and made our way to the room, as we entered the room it was filthy with hairs in the shower and all around the bathroom and overall the apar**ent was not in the condition you would expect a hotel room to be in. In the morning we went downstairs for breakfast to be told that we had to take a shuttle bus to another hotel for the food, this is when we also found out that the pictures on the advertisement for the hotel were false. This hotel is not on the beachfront and does not have a beach bar and loungers, those photos are of the hotel in front which the receptionist stated you could use if you paid for it. We then decided that we wanted to check out and move hotels, we contacted ******* and spoke with the hotel who agreed that we could leave and would receive a refund. After we left the hotel and booked into another one we were then informed that the manager has since refused the refund and ******* are absolutely useless hiding behind this as a reason to not send the money back. All in all if you are looking at booking this hotel be aware that the pictures are not the hotel you are booking and this is the hotel in front. We have never left a hotel in our lives and if it was just the cleanliness of the room we may have stayed, do not book with this hotel extremely disappointed and now out of pocket.

Staff pretty friendly. they told me where to buy nice seafood.

These apar**ents are fantastic, huge, spotlessly clean and has everything you need. The staff are lovely, so polite and friendly, give 100% of their time and effort. Just be aware that the pictures that are on the websites are old ones. There is no longer a lovely huge pool, it's been given over to the Boutique Hotel next door The Esperides, and they have built their own pool area, that you can't use. No problem for us, as it was just 2 of us but if you have children, and expect a massive pool, your in for a shock. The pool is small, and not really enjoyable for a child if they want something interesting. Access to the beach is down a side road, not through the back of the hotel that I think there was before. We spoke to a lady who has been here many times before, so she told us about how it was before the boutique hotel was refurbished . But the beach is fab, the beach bar is lush! Do take ear plugs because it is noisy of a night time especially if the wind gets up! All in all, a fabulous place, we're definitely coming again next year!

This hotel was a pleasent surprise, and we have realy enjoyed our week here. Big spacious appar**ents, with hyge balcony, nice beds and effective Aircon. The fitness centre was maybe the best we have seen in a hotel so far. Small pool area, but 5 minuttes walk to beach, where a sunbeds can be rented for 6 Euro including sunshade. Public bus right outside the hotel, to Rhodes town or Faliraki. Some noise from the busy road in from of hotel, and also from the Olympos beach hotel next door. Extremely friendly and serviceminded receptionists and cleaning staff. We will come again for sure. Thanks

Recently returned from Epsilon and had a mixed experience with our stay. Firstly, the positives. The staff were all very polite - from reception staff to the cleaning staff and the building was spotlessly clean. The rooms were also a very good standard with comfy beds and modern interiors. The Beach bar close by was also a highlight with good food and a nice ambient vibe. The staff at the beach bar are equally as friendly as those working at Epsilon and none of what follows is a reflection on the teams there. There's a few things that anyone booking epsilon should know. Some of the amenities shown on reviews and on their website are no longer available. There is another hotel being developed close to or on this site and the pool you see on some of the pictures with the fixed beds is no longer a part of Epsilon or usable by guests. There is another small pool available with the only free sunbeds around but I found this to be a little underwhelming and once more than five people were in there, chances of movement / swimming round the pool was very restricted. The water was, on at least four days of our 13 day stay, quite murky too. The other problem with the development of the new hotel was the noise - it wasn't heavy construction noise but drilling etc and this started at around 8am. The rooms are very poor at isolating the noise and several venues on the doorstep of this hotel have loud shows taking place until 11pm so when you have that and then the hotel development noise starting early morning, it didn't exactly feel like a relaxing holiday at times - glad I took my earphones! There is also mention of an old navy bar on their website but this has since seemingly closed and so most will need to walk into Faliraki for a drink after about 6pm or visit the nice small cafe - I think it was called Moda Cafe - at the end of the shopping centre part of epsilon. I took both the pool issue and the bar issue up with the hotel and received what I felt was a pre-scripted and closed response and a bowl of fruit the next day. They stated that the website - since January 2022 - now only shows the amenities available at the hotel, but we booked after this time, saw these facilities that are no longer available then and they are still on the website at time of writing - despite what they say. I think Epsilon are trying to distance themselves from being termed a 'hotel' and rightly so. These are pretty much holiday apar**ents and so expect room only to a degree. There's a lot that these apar**ents get right as mentioned and our stay could best be described as pleasant but underwhelming, partly because this is clearly a premises going through a transition and I didn't feel it offered particularly great value for money because of this.