カタラガマのKataragama Sacred Bo Treeホテル

We went to Kataragama for the Pooja and religious observances while back. This hotel is located close to the temple, devalaya and other religious areas but not within the city limits, therefore, the guests have the freedom for a calm environment while being relatively closer to the pooja areas. The hotel staff was very knowledgeable on the process in the temple and the devalaya. On our request they introduced us to a guide to assist us in those processes, which was very helpful. Although the hotel is located in a very good location and has a good knowledge of the religious matters (which is one of the main reasons to visit Kataragama), there is a big room for improvement in some areas. The main issue was the poor service. If there were only one or two people in the hotel with poor service, it is a personal issue (issue with that particular employee), however, if majority of the staff is providing an extremely poor service, it is an issue with the management. The staff was friendly. However, we noticed that they lack the training required for hotel staff. One example is that it took them over one our since our arrival around 3.00 pm to prepare our room. Sadly this period was not a busy period either. From what we noticed one family checked out during our stay in the lobby and another was waiting to be checked in similar to us. The room's cleanliness has to improve significantly. Some of the room furniture were broken (e.g. bed, tv, one chair). Hotel did not provide WIFI (not even for a fee). Some of the power sockets in the room were not working. The toilet amenities looked to be collected from different places and brands, and we felt that one time use bottles were refilled. The buffets did not have much variety however some of the items in the buffets were good in flavor. We booked directly and I strongly recommend against it. The direct booking was over two times more expensive than the prices given here. Anyway if you are visiting Kataragama sorely for religious matters, this hotel seems like a good place.

All of the staff were extremely kind and caring. The tent was excellent as was the food. Highly recommend this place for a safari into Yala park. Everyone made me welcome and were excited for me to see the wonderful wildlife I was lucky enough to see.

The most luxurious, beautiful and impeccably clean, spacious, bungalows (full of light, if you open the curtains) just outside the Yala national park in the middle of a beautiful jungle in front of a lake. Comfortable bed, good food, really absolutely nothing to complain about. Very professional and kind service, perfect safari experience. The driver is experienced and really eager to find a leopard, the vehicle was very comfortable. Even though I was only one day there, I could see a leopard twice from a close distance. Everything was exactly on time and exactly the way it was promised. The communication was super easy, Dulaj responds in no more then an hour. There is a convenient taxi service one can use. I was picked up from Mirissa and brought back there after the safari day. The only thing I regret is that I couldn't stay longer there. Due to the special location in this place you feel, see, hear and smell the jungle even when you are not in safari. I could have spent some days enjoying this amazing atmosphere just reading book and practicing yoga.