ホテルからの返信: Dear Guest,Thank you so much for your heartwarming review! We are thrilled to hear that our kind staff, calm atmosphere, and personalized assistance from our manager made your stay so enjoyable. It’s wonderful to know that we could assist you with your trip planning and that our team’s hospitality made you feel at home.We are also glad we could accommodate your late check-out, making your stay even more comfortable. It was truly a pleasure having you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,KBH HOTEL
ホテルからの返信: Dear Guest,Thank you for sharing your detailed feedback with us. We are happy to hear that you appreciated our hotel’s unique Nepali décor, convenient location, and amenities such as the elevator. We are also glad that you found the nearby shops and restaurants to be convenient.However, I sincerely apologize for the dust on the window sill due to the city's environmental conditions. We will make sure our housekeeping team takes extra care to minimize this. Regarding the breakfast, we continuously strive to improve our offerings, and your feedback helps us enhance the variety and richness of our menu.I am truly sorry for the inconvenience you experienced with your travel to Chitwan. There seems to have been a misunderstanding regarding the bus departure time, and we deeply regret the stress this caused you. We will ensure clearer communication in the future to avoid such situations. I can assure you there was no agreement between the taxi driver and the hotel owner, and I apologize for any confusion or inconvenience with the extra charges.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Kasthamandap Boutique Hotel
ゲスト
シティビュートリプルルーム
宿泊: 2024年3月
その他
20件の口コミ
4.7/5
素晴らしい
投稿: 2024年4月29日
素晴らしいロケーション、力強いホテルのデザイン、美味しい朝食
原文Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you for your positive feedback! We’re delighted that you enjoyed our excellent location, strong design, and good breakfast. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back for another great stay!Warm regards,KBH Hotel
ホテルからの返信: Dear Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our quaint atmosphere and appreciated the engaging hospitality of our owner. It's wonderful to know that the breakfast variety met your expectations.However, we regret the inconvenience caused by the fridge not working during your stay. Please rest assured that we’ve addressed this issue to prevent it from happening in the future. We greatly appreciate your feedback and look forward to welcoming you back for an even better experience next time!Warm regards,Kasthamandap Boutique Hotel
匿名ユーザー
デラックス・ルーム
宿泊: 2022年10月
一人旅
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年11月15日
ここに住む価値は十分ありました。すべてが完璧でした。
原文Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that your stay with us was perfect and that you had a great experience living here. It was a pleasure to have you as our guest, and your kind words inspire our team to keep delivering exceptional service.We hope to welcome you back for another fantastic stay soon.With Best RegardsKasthamandap Boutique Hotel
ホテルからの返信: Reply from the property:Dear Guest, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful, especially during your late check-in. It's wonderful to know that you also enjoyed our breakfast offerings. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future! Warm regards, Kasthamandap Boutique Hotel
ホテルからの返信: Reply from the property:Dear Guest, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful, especially during your late check-in. We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future! Warm regards, Kasthamandap Boutique Hotel
ゲスト
スタンダード クイーンルーム
宿泊: 2025年1月
友人との旅行
19件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年2月25日
環境不錯 房間挺大
翻訳
ホテルからの返信: Reply from the property:Dear Guest, Thank you for your kind review! We’re delighted to hear that you found our staff friendly and helpful, especially during your late check-in. . We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future! Warm regards, Kasthamandap Boutique Hotel
ホテルからの返信: Dear Guest, Thank you for your lovely review. We're thrilled to hear that you had a wonderful stay at Kasthamandap Boutique Hotel and that you found our hotel to be beautiful and luxurious. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that our staff's friendliness and helpfulness enhanced your stay. We're thrilled to hear that you plan to return to Kasthamandap Boutique Hotel in the future. We can't wait to welcome you back and ensure another fantastic stay for you. If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know. Thank you once again for choosing to stay with us. We look forward to seeing you soon! Safe travels until then.
ホテルからの返信: Dear Laura G, Greetings from Kasthamandap Boutique Hotel. Thank you so much for taking the time to share your experience at Kasthamandap Boutique Hotel. We are thrilled to hear that you felt like a cherished member of our family from the moment you arrived. Providing exceptional service and ensuring our guests feel at home is our top priority, and it warms our hearts to know that we succeeded in making your stay memorable. It's fantastic to hear that you enjoyed our recommendations for shopping and dining in Thamel. Our team takes great pride in offering personalised suggestions to enhance our guests' experiences, and we're delighted that you found them helpful. We will be sure to pass along your kind words to Mr.Prahbin and the rest of our team. We're thrilled that you enjoyed our breakfast offerings and found our espresso and tea selection to your liking. Starting the day on the right note is important, and we're delighted to have contributed to your mornings. Once again, thank you for choosing Kasthamandap Boutique Hotel. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warm regards, Kasthamandap Boutique Hotel