I booked 2 King rooms we asked for early check in, they couldn’t do that because they had been booked up the night before . We came back at 3:00 (which was their check in time) we could only get 1 of the king rooms at that time. She offered us a Double room at that point. I ask when the other king would be ready she said it might be ready around 5 (2 hrs after check in). We had to be ready for a Luau we had booked by 5 so we took the Double room . I asked about a discount for not getting the room we booked ahead for and was told no the the double room rate is more. The rooms are outdated, they look like they start to remodel some but didn’t finish (THE ONLINE PICTURES ARE VERY DECEIVING) . As far as the cleanliness of the rooms that was a laugh for BOTH ROOMS. There is a sigh to take your shoes off it is the Hawaiian way, that’s was another laugh our bare feet never touched the floor. I had to Lysol the bathroom down just to feel somewhat clean. I am sure that it was not COVID cleaned. Oh and the Air Conditioning was a window unit with a make shift vent to the bedroom from the living room in one room and the other room had 2 wall units. (They did work pretty good) One good thing is the fans work well. We did ask for a late check out due to having a late flight home and once again was told they couldn’t because they were booked up again. Then they called and gave us an extra 30 minutes. I find it interesting that most of the most of the rooms looked empty the whole time we were there. VERY DISAPPOINTED
旅先の様々な魅力を発見したいお客様に、カウアイ インは最適です。カウアイ インは、ビジネスでもレジャーでも、カウアイでの快適な滞在をご提供いたします。当施設からリフエ空港まで6kmです。Da Life OutdoorsやOhana Fishing Charters、Blue Water Fishing LLCなど、周辺で多くの観光名所をお楽しみいただけます。館内の様々な施設で、有意義にお過ごしいただけます。お車をご利用のお客様は、カウアイの当施設提供の駐車場をご利用いただけます。