I had booked a King size bed for my partner and I. When we checked in the receptionist asked if we wanted 2 twin beds. I told him we want to keep the king size bed. He looked at us awkwardly and gave us our keys. Once in the room the temperature was 26 degrees celsius and the AC didn’t work, we informed the receptionist and he told us that AC is shut off in the winter so he told us to sleep with the window open. The noise from the street didn’t let us rest. Moreover after breakfast we had a female staff follow us to the room and she waited outside and followed us to the reception like we are going to run away without paying. I asked for an invoice and she said she’ll email it which never happened even after I emailed them twice reminding them. I escalated the matter to IHG corporate and they promised me they will investigate and document everything that happened.
Probably the best hotel in town and a little less expensive as its competitors which are the Radisson Blue and the Wyndham Grand hotel. The Ommer Hotel is out of town but since the beginning of this year the tramway line passes next to it which take you comfortably to the city center and back if needed. The hotel is located just opposite the bus terminal and there are several large shopping malls nearby. The rooms are very well insulated phonetically, you can hardly hear any external or internal noise. Most of them offer a great view over the town and the nearby mountains. Food is excellent and the staff very friendly and helpful in particular the manager, Mrs Merya Demirci who offers a helful hand to foreigners like us, We have spent a lovely week there, thank you
ゲゲストFier otel de 2 gece konaklamam oldu kayak sezonu için gelmiştim yer ve konum olarak ulaşım sıkıntısı yaşamadım güler yüzlü personelleri hizmet kalitesi çok iyi 👍 kahvaltısını beğendim akşam Roof katında yemek ve canlı müzik vardı ona katıldık bu tarz konsepte olmaları da ekstra olarak artı katıyor şehri bilmeyen biri olarak yemek yemek için başka bir yer aramaya gerek kalmadı teşekkür ederiz herşey için
CChaluuudKami menginap di sini 2 malam, untuk kebersihan oke lah yaa.. tapi yang kurang itu dari fasilitas nya. Dari kamar mandi yang bermasalah lampu kamar yg penerangannya kurang.. tapi ke tolong dengan lokasi hotel yg sangat strategis. Berada di tengah pusat kota.. jadi sangat gampang kalau mau ke mana mana.