旅先の様々な魅力を発見したいお客様に、ベストウェスタン プラス ケンドール ホテル & スイーツは最適です。ベストウェスタン プラス ケンドール ホテル & スイーツは、ケンデール・レイクスの現地の雰囲気を感じたいお客様にお勧めの施設です。Dadeland Northから10km、マイアミ国際空港から27kmと、交通便利な場所にあります。付近にはPainting with a TwistやKendall Oasis、Pneuma Churchなどがあり、ケンデール・レイクスの観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。ケンデール・レイクスの当施設のお客様は、駐車場をご利用いただけます。お客様のレビューによると、このホテルの施設は最高レベルです。
ゲゲスト2023.01.31
Everything and everyone were very accommodating. I don't have any complaints, definitely recommend this hotel. Breakfast could be a little better by changing the frozen omelets but they still offer different options.
慌しい一日の終わりには、ホリデイ イン エクスプレス & スイーツ ケンダル IHG ホテルでおくつろぎください。ホリデイ イン エクスプレス & スイーツ ケンダル IHG ホテルは、スリー・レイクスでも指折りの素晴らしい宿泊施設の内の一つです。当施設からDadeland Northまで約14km、マイアミ国際空港まで約29km、移動に便利です。付近のエリアは、International House of Prayer MiamiやMuseum of Contemporary Art of the Americas、Cornerstone Christian Church Internationalなど、観光名所が豊富なことで有名です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。スリー・レイクスの当施設には、併設の駐車場があります。
Our hotel is one mile from Miami Executive Airport and four miles from Zoo Miami. You’ll find plenty of shopping and dining at The Palms at Town & Country, just six miles away. Downtown Miami and South Beach are within 30 miles of us. Enjoy our fitness center, outdoor swimming pool, free WiFi, and free breakfast.
ゲゲストThis hotel should be very inviting, a beautiful property, good location, great pool and good rooms. That being said the hotel has miles to improve on service including their front of house team and the front desk agents. Mariah (apologies if the spelling is incorrect) is rude, dismissive, and lacks any sort of general customer service skills and not someone you want representing your brand at the front desk. She lacks any loyalty awareness, and has no care in the world if you express any concerns about your stay or experience to her. Really ruins your experience when you get treated by the face of the brand like that on your first experience as you walk in the hotel. After reading many reviews on the property it seems like the response of the hotels is that of, let’s defend ourselves and not addresses anyones concerns so I don’t expect much from the management to try and fix anything. On a side note, hotels have guaranteed check in times however traditionally one may show up before this time and can usually check in if their room is ready or wait for a room to be prepared. This hotel decides in an absurd fashion that even if your room is ready they have a $30 early check in fee. Penny pinching at its finest when you pay hundreds of dollars for your stay. This hotel has a long way to go in terms of learning how to appreciate its customers and train their employees with basics of customer service. Marriott is the way to go. Bonvoy loyalty matters to all of Marriott’s brands and service makes you feel welcome in their property not like you’re a burden for being their like this property does.
ゲゲストPleased with my stay check in and check out no wait. Rooms nice and clean. Quiet place, very cozy location. Lots of shops and restaurants walking distance great view. Will definitely come back real soon.