Great apartment, great service and access, position is walkable for most of central hull. Quiet area of town, lots of bars/resto’s close by, perfect for gigs at the Connexin. If you’re staying for one night like we did, you don’t need anything (maybe milk). Lovely selection of teas and freshly ground coffee, lovely bathroom with stuff you need that you might have forgotten. Right opposite a beautiful church. Parking close by. Prompt telephone service if you need it. If we are staying in Hull in future we’ll be back!
All the staff give you a very warm welcome there isn't anything the staff consider to much trouble.All guest receive special treatment this doesn't occur in large chain even hotel with a higher star rating .Each room is equipped with a fridge and provide a bottle of water for each guest daily this wouldn't happen in 3 stars independent or large chain hotel .The rooms are comfortable and well appointed.angie the owner makes sure the rooms are exceptionally clean theres also her attention to detail the tastefully furnish ed rooms are down to her.Emma is lovely accomodating efficient receptionist along with the down to earth & helpful Nikki Then there's Charlotte part of the owners family such a helpful girl.The waitresses in the breakfast room are warm cheery particular Jackie &Caitlin.my sister has stayed here for a few weeks now the staff and the family that own it have looked after her like there own family she was ill and rush to hospital Emma Jackie one of the owners family Gary a lovely man all dashed to her aid wheñ she fainted emma & Jackie picked her up.Emma made sure i had a room close by when she was released from hospital reorganising the allocated rooms. The hotel location is perfect if you want a beautiful hotel in a Victorian garden square short walking distance to the city centre.If you arrive by train to hull a minibus is available to and from the hotel unless your preference taxi minibus for a cheaper option.my sister and I will return later this year our favourite hotel in England.poorly written late at night hope I've covered everything🙂
Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.
旅先の様々な魅力を発見したいお客様に、Premier Inn Hull City Centreは最適です。Premier Inn Hull City Centreは、ビジネスでもレジャーでも、キングストン・アポン・ハルでの快適な滞在をご提供いたします。当施設はハル駅から1km、ハンバーサイド空港から37kmと、便利な立地です。付近のエリアは、ルーティド・イン・キングストンやHull's Old Town、ザ・ディープなど、観光名所が豊富なことで有名です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、キングストン・アポン・ハルの当施設提供の駐車場をご利用いただけます。
We had our wedding do here at The Embassy in May. I cannot thank Lauren & all the team enough who helped to make our day special (big shout out to Mrs Dixon who made a big effort cleaning up for us) Nothing was too much trouble. Family stayed in the hotel & everyone was happy. The breakfast is the best we’ve ever had. I would recommend going to Gingers within the Embassy, the food is the best. I cannot recommend The Embassy enough if you’re thinking of having a celebration.
We stayed here a few months ago, in one of their premium rooms & had a disappointing stay in a dated room with a narrow bath with a shower over it. The water also got turned off due to a plumbing problem so it was a bit of a nightmare. The hotel had no control over the plumbing problem but when we mentioned the difficulty we had with the high sided narrow bath on checkout, Michelle, on reception, immediately apologised & offered us a complimentary night in one of their other rooms with a walk in shower. A few months later, we received an email from Village Hotels, informing us that they had started refurbishing the rooms in the hotel so we decided to use the complimentary stay & find out for ourselves. We arrived to a warm welcome & was immediately allocated our room on the 'Top Deck' (Room 518). It had been refurbished to a high standard. It was spotlessly clean with a very comfortable bed, walk in rain shower, Iron, Ironing board, Kettle, teas & coffees & a very large TV. There was also a note with two Starbuck's cups, welcoming us back & inviting us to take the cups to the in house Starbucks shop for complimentary coffees of our choice - which we thought was a nice touch & very good customer care. We had a swim in the pool then after a night out in town, we arrived back at the hotel at around midnight. The bar was closed but the guy on the reception said we could have a drink. We only planned to have one but he said he was happy to keep it open if we wanted to sit there for longer. Breakfast was included & it is your average hotel buffet breakfast with a selection of hot & cold food, coffee, tea, juice etc... One thing that we noticed was the friendliness of the staff, Everyone seemed to have a smile & a warm greeting for us, from the receptionist to the housekeeping staff. This hotel is a few miles out of Hull but it is only a six minute walk to a bus stop with a very good service for those wanting to visit the theatre/ football etc...
KKarenBianchiStayed here on a Friday night before our son’s wedding in Patrington. Outside area seemed family friendly with picnic benches and play area. All rooms on ground level. We were allocated a room miles away from reception. It looked ok but smelled of smoke ( think someone had been smoking hanging out the window as the windows opened wide.). After complaining we were moved to a room opposite which was lovely with a thick new carpet. Very comfy bed and good tv and the room had a nice temperature. Bathroom ok with good shower and big thick fresh towels We ate at the hotel restaurant and it was quite good. Staff were attentive and pleasant. Would recommend for an overnight stay on transit.
JJohn L BStayed overnight after seeing a show at Hull Bonus Arena. Staff very helpful and friendly , room very clean and comfortable. Food menu had so many choices and options, super value at 2 meals for £12-49. You could spend more depending on how hungry you are.? Our breakfast option .....super value at £9 -25 The only downside is the extremely clean and comfortable room is ready refurbishment , which is due to take place later. Overall an overnight stay for £46 for two, exceptional value. Staff very helpful and friendly, nothing too much trouble .
Arrived early no issues with that, friendly guy talked us through check in via phone, booked direct, requested upgraded room, got keys to the room was not impressed! Very basic , Room 7 , strange smell, worksurface round sink cracked & shabby, no tea/coffee making facilities in room which I have never experienced before…(shared kitchen has all these) just not my preference like a cuppa in room without having to feel you need to get dressed & go downstairs (personal choice) called number enquiring if my room was an upgraded one, no it wasn’t they made a mistake, quickly rectified, changed room Room 10, have to say compared to 1st one this was progressively better. Parking , plentiful if you don’t have inconsiderate drivers parking across ways in front of hotel making access to rear carpark not accessible! , when we arrived back at 11pm we had to park on road round the corner (not hotels fault) Would we return , No, ok for what we needed it for attending function Hessle Town Hall.
ゲゲストこの場所は広告ほどではありません。リストがここで言うことにもかかわらず、どこにもWi-Fiはありません。これはそれほど悪くはありませんが、場所も携帯電話のインターネットや電話さえもひどい場所にあります。私の仕事や個人電話(2つの異なるネットワーク)は、電話をかけたり、プロパティのどこにでもインターネットを取得したりすることはできません。私がwi-fiについて尋ねたとき、彼らは言った:「はい、それはいつも同じです、それはめったに機能しません」そして「あなたがサイクルパスを森に歩いているならば、あなたは時々そこに電話を受けることができます」。レセプションはテキストを送信するのに十分ではありません。シャワーがなかったデラックスルーム、機能せずスイッチを切った大きなジャグジーバスに追加料金を支払いました。通知は、タオルを掛けると言った。The carpets were embarrassingly thin with tears and gaps. If you're just a pub that serves food don't advertise wi-fi, spa baths or deluxe anything, never mind advertise for weddings etc.