コベントリーでおすすめのキッチン付きホテル

「I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.  On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.  Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.」

「Was a nice place in abit of a rough area but was still fine. The room was really hot which you couldn’t change and being on the bottom floor we didn’t want to keep the window open. Would have possibly stayed again but the £100 deposit you have to send before your stay they don’t send back even though they said they would. I made sure the room was mostly clean and that it would just be the standard cleaning that the cleaners had to do between each guest so I could get my deposit back but after many messages and calls they won’t send it back they just keep saying they don’t have my details even after sending it multiple times. Seemed abit weird that we have to send a deposit but as no other reviews had this issue I trusted it but if you need that money back DO NOT SEND IT.」

「Clean and very convenient just next Coventry Railway Station.」