「The front desk service is very rude, first of all, never inform me need to check out at 11am, second, call the room at 12 and demand payment after 12, and say late check out is impossible at 1pm and just hang up the phone, when I argue with hotel front desk, the boss comes out, so she denied everything she said and pretend very innocent as she just kindly speak to me, and told me 1pm is ok, but 3pm is impossible (which I never ask 3pm), I am happy with the hotel in terms of design and also I respect the owner put so much effort into the details but I have to say the second stay (this is second time I stayed at this hotel) the front desk lady who I cannot remember the name is either roll her eyes when I request something or rudely speaking and hang up people, and make up what I didn’t say, so very negative on the choice of the stuff, I wish they can be trained better.」
「Lovely clean place to stay, close to bus and train station. Great amenities. Very short overnight stay so didn't get chance to benefit from everything provided.」
「Infelizmente, houver overbooking de vendas de Chegando no hotel NÃO havia vagas. Nos encaminharam p/ um hotel de categoria muito inferior. Os atendentes foram super atenciosos do hotel Plaza. Mas, infelizmente a categoria do Hotel Éden, onde tivemos que nos hospedar ficou muito aquém. Só ficamos lá porque já era tarde e estávamos exaustos da viagem. Atendimento meio grosseiro… Quarto muito pequeno, Camas muito pequenas, e o que dizer do box…?!? Minúsculo! E olha que não tenho nem 1,60 m e tenho menos de 60 kg…!」
「Colazione ottima, servizio a buffet. Il servizio è eccellente infatti il personale, preparava personalmente il cappuccino alle persone che avevano intolleranze e/o gradivano cibo diverso al latte animale preferendo bevanda vegetale.
Struttura nuova, ben arredata, molto confortevole」