「Stayhere is a professionally managed hotel chain. We stayed at two of their locations in Rabat both well located - one in city center another near a golf resort. Their staff is extremely helpful and responsive to guests’ needs. Rooms are spacious with full kitchen. We were contacted prior to arrival to confirm check-in time and were able to store our luggages after check-out. We truly enjoyed our stays」
「While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further.」
「On a vécu un problème, on a reservé un appartement pour deux personnes et supposer dans l’appli de payer 80dh taxes sur place. Mais au check-in l’agent a pris 160dh taxes comme quoi l’appartement a de max 4 personnes. Quand on a réclamé il nous a dit que c bon le montant est déjà débiter et qu’on pourrait pas vous rembourser.」