I felt like home. The warmth in the property is extremely incredible and show casing the heritage of Kolkata is WOW. I have already recommended my family and friends raajkutir for stay. The staff won my heart. I have stayed in so ***y 5star property but the reason of staying again with raajkutir was its staff like Shang, Sunita, Sapna, Parthib, Marisa, Anindita, Disha. Chef Bisw***p made me taste special Bengali thali and f&b staff at east india who explained me every dish. Also, I will say when good leader leads a team, that unity shows in the team- this fits for the front office ***ager Riki. He is extremely humorous and generous. He won the heart when we were leave and he helped with me with my luggage. He being FOM, he can simply tell other staff to do but he being so helpful he himself carried my luggage and dropped till car. This is the reason TAJ is different from other hotels. They are rooted to their work. Exe chef Suvashish Mukherjee took his time and spent with us and gave glimpse of so ***y Bengali food stories and sharing his experience with TAJ from 3 generation. When I praised him about how all staff is so humble, he said ma'am I learnt this from my leader Mr. Tata and shared his experience when he meet Mr. Ratan Tata and the lift is being used by some other guest. Mr. Tata didn't left bad or didn't got angry at staff for not holding the lift for him but he simply said I feel I was sitting from very long and we should climb the stairs its heathy and smiled. These beautiful stories we can only hear from staff of TAJ because they are feeling like home at there work and they make guest feel like home. I was not so well the care gave by the 2 ladies in spa by suggesting steam and massages. Simply incredible stay. Definitely I will come back. Thanks to everyone in Raajkutir for your love.
慌しい一日の終わりには、The Lalit Great Eastern Kolkataでおくつろぎください。The Lalit Great Eastern Kolkataは、ビジネスでもレジャーでも、コルカタでの快適な滞在をご提供いたします。Sealdah Railway Stationから3km、ネータージー・スバース・チャンドラ・ボース国際空港から18kmと、交通便利な場所にあります。Chandni Chowkが徒歩圏内にあり、市内観光に非常に便利です。付近には、マイダンやインディアン博物館、エデン・ガーデンズなど、コルカタの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。
AAman2023.04.11
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
With a stay at Fabhotel Eros 211, you'll be centrally located in Kolkata, within a 15-minute drive of New Town Eco Park and Dakshineswar Kali Temple. This hotel is 6.4 mi (10.3 km) from New Market and 7.8 mi (12.5 km) from Victoria Memorial.
This hotel has 8 floors in 1 building and offers designated smoking areas.
Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.