The food was terrible! Dull, uninspired, unworthy of a five star hotel!
But everything else was great. I won’t return though, since the food experience is essential to my hotel stay
慌しい一日の終わりには、Holiday Inn Kolkata Airport, an IHG Hotelでおくつろぎください。Holiday Inn Kolkata Airport, an IHG Hotelは、コルカタの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はネータージー・スバース・チャンドラ・ボース国際空港から6km、Sealdah Railway Stationから14kmと、便利な立地です。Kaikhali Atghara Dashadrone Nayi MasjidやJyangra Shani Kali Mandir、Jus' Jumpinなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。コルカタの当施設には、併設の駐車場があります。
TTravelwithmin เที่ยวกับมิน2023.11.03
I just caming first time in holiday inn Kolkata. But, my breakfast experience was very good and food quality also good. Because Food temperature was very good. Mafijul Islam is very good server. His behavior was just amazing & taking way as well. If I get this kind of service then definitely second time will come.
We recently visited Taj Bengal to celebrate my wife’s birthday, and our experience was absolutely unforgettable. From the moment we arrived, we were greeted with warmth and exceptional hospitality. Every staff member we encountered was courteous and attentive, making us feel truly special. A special shoutout to Mr. Sanjib Ghosh, who went above and beyond to ensure everything was perfect for our stay. His attention to detail and care made all the difference. A big thank you as well to Miss Shreya for beautifully decorating our room—it added such a personal touch to the celebration. Taj Bengal truly made this birthday celebration a memorable one, and we can't wait to visit again. Highly recommended!
AAmanI shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
SSuzanna EadsI stayed here for one night first time in Kolkata from Nepal heading to the Andaman Islands. I was greeted with lots of smiles, very friendly accommodating staff who helped me with everything I needed. I ate and drank at the bar. Everything was delicious. The room was very comfortable stocked with everything you need. Great view of their beautiful pool. It was closed for maintenance so I couldn’t try it. They made me feel like family. I highly recommend this hotel when you want to stay close to the airport in Kolkata. Thank you for everything!