Servicepersonal sehr freumdlich und hilfsbereit. Lage sehr zentral. 24h warmes Wasser. Zimmerbelüftung bei zimmern ohne fenster ***gelhaft (upgrade wurde bei check in gegen aufpreis vorgeschlagen). Alles in allem empfehlenswert für den Preis und für einen kurzen Aufenthalt (wir waren 3 Nächte dort) empfehlenswert. Für einen längeren Aufenthalt würden wir lieber mehr für eine bessere Ausstattung bezahlen.
I felt like home. The warmth in the property is extremely incredible and show casing the heritage of Kolkata is WOW. I have already recommended my family and friends raajkutir for stay. The staff won my heart. I have stayed in so ***y 5star property but the reason of staying again with raajkutir was its staff like Shang, Sunita, Sapna, Parthib, Marisa, Anindita, Disha. Chef Bisw***p made me taste special Bengali thali and f&b staff at east india who explained me every dish. Also, I will say when good leader leads a team, that unity shows in the team- this fits for the front office ***ager Riki. He is extremely humorous and generous. He won the heart when we were leave and he helped with me with my luggage. He being FOM, he can simply tell other staff to do but he being so helpful he himself carried my luggage and dropped till car. This is the reason TAJ is different from other hotels. They are rooted to their work. Exe chef Suvashish Mukherjee took his time and spent with us and gave glimpse of so ***y Bengali food stories and sharing his experience with TAJ from 3 generation. When I praised him about how all staff is so humble, he said ma'am I learnt this from my leader Mr. Tata and shared his experience when he meet Mr. Ratan Tata and the lift is being used by some other guest. Mr. Tata didn't left bad or didn't got angry at staff for not holding the lift for him but he simply said I feel I was sitting from very long and we should climb the stairs its heathy and smiled. These beautiful stories we can only hear from staff of TAJ because they are feeling like home at there work and they make guest feel like home. I was not so well the care gave by the 2 ladies in spa by suggesting steam and massages. Simply incredible stay. Definitely I will come back. Thanks to everyone in Raajkutir for your love.
慌しい一日の終わりには、タージ ベンガルでおくつろぎください。タージ ベンガルは、コルカタでも指折りの素晴らしい宿泊施設の内の一つです。Sealdah Railway Stationから7km、ネータージー・スバース・チャンドラ・ボース国際空港から27kmと、交通便利な場所にあります。Rabindra Sadanが徒歩圏内にあります。付近のエリアは、Sola Ana Masjid and Graveyard مسجدやRabindra Sadan、モファー・クンジャなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、コルカタの当施設提供の駐車場をご利用いただけます。
慌しい一日の終わりには、The Lalit Great Eastern Kolkataでおくつろぎください。The Lalit Great Eastern Kolkataは、コルカタの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からSealdah Railway Stationまで約3km、ネータージー・スバース・チャンドラ・ボース国際空港まで約19km、移動に便利です。Chandni Chowkが徒歩圏内にあります。付近のエリアは、Gillander Houseやメトカルフェ・ホール、インディアン博物館など、観光名所が豊富なことで有名です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。
AAman2023.04.11
I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
慌しい一日の終わりには、The Park Kolkataでおくつろぎください。The Park Kolkataは、コルカタの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からSealdah Railway Stationまでわずか4km、ネータージー・スバース・チャンドラ・ボース国際空港まで24kmと、交通が非常に便利です。市内の交通網は充実しており、徒歩圏内にはPark Streetがあります。モファー・クンジャやOlterra、Shaheed Minarが付近にあります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。コルカタの当施設には、駐車場が併設されており、非常に便利です。