Our room was clean and spacious. We were worried the location was too out of the way but after familiarising ourselves with the site it was very manageable and even a handy place to be. When you get around the site, the cleaning staff work hard to keep it very clean and tidy, the toilets are maintained regularly and they have free to take water bottles at all bars throughout opening times which I thought was perfect. If you need a bit of help getting around, you can get a golf cart to ping you around easily enough. The games room is surprisingly expensive and disappointing at €2 a game or pool, for example. This was a flop for us. There are so many pools to choose from, they are all cold but this is refreshing from the heat. They are clean and do not leave you smelling of chlorine in the sun! The evening entertainment was of good quality and good fun. The entertainment staff really put the effort in with the kids and its not just in their nights work, it's all through the day. The noise of the shows may keep some kids up (it goes on until 2230ish), but ours were out like a light after their days in the sun and loved seeing the hotel mascot, Leo the lion. I have seen some criticism of the food but in my experience of buffet dining, it's a very good standard. Drinks service can sometimes be absolutely on point and sometimes you can be in a complete service black hole. There are always bars to walk to and self resolve this. My Greek is absolutely terrible but I did try to order drinks in Greek, the bar and waiting staff work tremendously hard over incredibly long days and I think a bit of courtesy can go a long way. Well done to 99% of them who work their socks off and really made a positive impact on the holiday. I've got nothing but respect for their positive attitude and stamina. There are three a la carte restaurants included in the package on top of the buffet restaurants which you must book. The Chinese restaurant was lovely, and the greeting by all staff, particularly the manager, was warm and welcoming. We all enjoyed the food and would have come again if we were allowed. I would not recommend adventure bbq for families. You will be required to be away from your table at cooking stations which struggle for temperature, taking a very long time. When we left some items cooking for a moment, another guest was good enough to steal our food. You have to share grills with all guests, with no supervision by the staff. There are buffet self service items such as chips which are stone cold. All the staff seemed miserable, and our particular waiting staff was incredibly unwelcoming. They had lost our reservation and on confirming on my hotel app the time and date, they tried to seat our party of 5 at a 3 person table. After that, even pouring a drink seemed like too much work. Whilst this was a god awful customer service experience, it is not the mark of the rest of the hotel. I recommend skipping this restaurant. The Italian restaurant w
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