プロムナード ホテル コタキナバルの口コミ・レビュー・評判

ホテルからの返信: Dear Guest, thank you for your feedback. We shall pass on your compliments on our lobby staffs to all concerned. On the water temperature, we apologize for any inconvenience caused due to the intermittent water supply from the state water department. We hope this did not mar your overall visit to Kota Kinabalu and we hope to have the opportunity to welcome you again in the near future

ホテルからの返信: Dear Guest, thank you for taking the time to provide us with your valuable feedback. We have forwarded your feedback to the internal teams concerned for improvement. The hotel is undergoing some refurbishment exercise in stages and we hope to have an opportunity to welcome you back to our refreshed rooms in the near future

ホテルからの返信: Dear Guest, thank you for your feedback. Please accept our apologies for any shortcomings you experienced. The relevant section heads has been alerted on your comments for immediate improvement and action. Please do not hesitate to reach out to us for any further feedback.

ホテルからの返信: Meiguirensheng様、ご意見と5/5の評価をいただきありがとうございます。当ホテルのサービスと朝食がお客様のご期待に沿えたことを嬉しく思います。また、当ホテルは現在、段階的に改装工事を行っていますので、近い将来、リフレッシュした客室と設備に再びお越しいただける機会を心よりお待ちしております。

ホテルからの返信: Dear Fank, we appreciate your favorable feedbacks as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. Thank you and we hope to have the opportunity to welcome you back in the near future

ホテルからの返信: Honhqizhi様、Dynasty Restaurantへのご意見とお褒めの言葉をいただき、誠にありがとうございます。当ホテルは客室を含め段階的に改装工事を行っており、近い将来、リフレッシュした客室に再びお越しいただける機会を心よりお待ちしております。