ホテル アイダ(Hotel Aida)

Was on a single day work trip. Needed super early check in. They did everything they could and made it happen. It was probably an exception, but I appreciated it, all the same.

The restaurant staff is terrible. Prawns ularthu was inedible and given back, still charged with no response. The starters were good especially the honey chicken. Mains were okay. Room for massive improvement especially restaurant service

Check in was easy though I confirmed the stay a day prior. Reception personnel on duty at night of checkin was good and cordial. Next duty *** was harsh and rude to guests . Complimentary breakfast was good in quality though with meagre options. Check out was bit in haste though I had requested a late check out on payment time itself as i was a single lady with luggage and had to leave before schedule

We were impressed with the hygiene and hospitality of the hotel. We came here today to have just breakfast. Highly recommended, tasty food, and everything was delicious. I would love to stay here sometime soon. The price is also reasonable. Good choice, I must say !!!

From March 2022 I have been staying in Aida for three or four days at a stretch. Latest stay was from 27th June until 2nd July 2022. I found Aida to be a be a clean and well maintained hotel. The staff are very guest friendly and do their best to make ones stay safe and comfortable. The free breakfast they provide residents is excellent. Special mention must be made of Rijo who made sure I always got 304 and also arranged early check in and late check out during every visit. Aida is not new but constant upgrades has allowed it to outshine the modern newbies in Kottayam. Aida is a great place to stay for those visiting Kottayam on business or leisure. Thank you Aida Reception, Housekeeping and Room Service for making my stay always a pleasant experience. Ranjit Abraham, Chennai

Staying at AIDA with family can be a best choice hospitality of staff make us feel home. Food is delicious and ambience is much as you expect. For Celebrations AIDA is excellent selection. So next time if you stay in kottayam choose AIDA

We live in USA. When we visited the restaurant, I’ve never experienced customer service from any other hotels like Hotel Aida. It was amazing and food was delicious. ***ager (Ajeesh Nair) was with us the whole time making sure that we get the service that a customer should receive. I definitely recommend this restaurant and will be back if I get a chance.

I visited and stayed overnight at hotel Aida on the 26th of December.I had great hopes and expectations about the food as I used to like the food at their restaurant. I was in for a shock on the morning of 27th when I went to have their complimentary breakfast. It was nowhere near a compliment to be served that.We were seved kallu dosa with chutney, cut pineapple, bread and omelette as per request. Having travelled quite a lot I've had my fair share of complimentary breakfast buffets, but I can say for a fact that this was the worst one I've ever had. It was better not to have served anything at all rather than insulting the guests in such a ***ner.If we can afford to pay 4000 rupees for a room, I'm sure they can afford to give better food.

Ok for a night. Basic room, friendly service. Shower was hopeless! Nice meal in Theo’s restaurant attached to the property.