Looks 4 stars from outside and the lobby but the rooms do need an overhaul and thorough wipe-down. Booked a suite and it was huge but space not utilised properly and had odd corners and mismatched (ugly/dated, more like). Alot of dust on overhead shelves so if you flick dustballs scatter and fall like large snowflakes only they are grey and fuzzy. carpet was so stained i automatically uttered: omg somebody was murdered here when i entered and got scolding from family. But for the pricepoint, there really shouldnt be complaints. it is quite cheap - even considering kuching prices. oh the kitchen was dark but the fact that there even was a kitchen at this price shd be a huge consolation - even if the freezer was mouldy and there was a layer of water collecting. But other than these physical attributes, service was pretty good. counter staff were polite and accommodating. no breakfast included in price but it is very cheap. even that we didnt have bfast there cos the restaurant looked a bit sad with no customers eating there. Location-wise - its convenient, near shopping mall and the new pedestrian bridge over kuching river. and just a short distance from the river promenade. Oh, stayed during the mooncake festival fiesta which was located within walking distance - 2 blocks down road so was a very convenient stay. Beds were comfortable and surprisingly clean so that's all that mattered at the end of the day. We were comfortable after all said.
With a stay at Sheraton Kuching Hotel, you'll be centrally located in Kuching, within a 5-minute drive of Kuching Waterfront and Vivacity Megamall. This hotel is 0.2 mi (0.3 km) from Riverside Shopping Complex and 0.2 mi (0.4 km) from Tun Jugah Foundation.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at Nomadic, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 378 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.