tabistホテル晴輝 京都ステーション(Seiki Kyoto Station)

私が住んでいる部屋で騒音が発生し、休息に影響を及ぼしています。何が問題なのかわかりません。

The staff gave us wrong PIN code and we can't enter to the premises to store our baggage. There is no lock inside the room which we feel unsafe. The price is reasonable and location is near to the JR station.

Nice stay, tatami was really good. Good hojicha tea. Shower gives us cold or too hot water, so we didnt use the bath. Otherwise good stay at this japanese styled room. A bit noisy children crying. Check in before 22, but you can entry the room 24h with the lock code. Nice location, really close to Kyoto railway station.

1) the hotel , on Booking , recommands to warn if you arrive before the check in time, 3 PM, but in the hotel nobody was there ..before 3 PM, I tried to phone several times the day before, nobody answers at the phone number given by Seiki Hotel, nor to 2 z mails sent 1 day before. 2) much worse...when I finally could do the check in, I wasgiven the key of a room where only the towels had been changed, the sheets were used and the room dirty, with a collection of different kind of hair that I took in picture. I complained and the only guy on the spot proposed to do the cleaning and change sheets, which was done for the same evening. 3) I unfortunately , I booked 6 nights in this hotel and could not change, since it was super high season in Kyoto : in 6 days nobody came for the cleaning nor for change towels , sheets or take away the garbage ...!! They simply wait for you to go, notwithstanding you stay 1 or 10 nights on the spot! I discovered a plastic panel " House rules " at the reception , saying that , if you want to chanfe sheets and towels, you have to go to the nearby launderette and wash the first and only kit you have been supplied at the check in...umbelievable in a so called hotel , not paid at youth hostel price!!! Photo joint... Enough to say that is not an Hotel but a robbery,and I would not advise anybody to enter or reserve this place ..for me, never ever again...but I' ll go back to kyoto instead .. 4) the WiFi is totally inexistant, very bad connection to Internet, when You have one...

ein kleines Zimmer im japanischen Stil. Sehr ruhig und gepflegt, alles da mit Kühlschrank, Wasserkocher, Tee etc. Das Personal sehr freundlich und hilfsbereit. Ideal nah zum Bahnhof Kyoto Station.