ザ アート ホテル(The Art Hotel)

Oh, it felt like Europe! Attention to little details. Breakfast was simple filling, though the bacon was always strong. Lots of pockets of spaces for meetings. Nice quiet pool and poolside. I just loved it, and my son did, too. The lift is too slow, though. I think that was my only negative. Did I forget to mention that laundry was free? Well, maybe they just liked my face, but I needed then twice through my 5-day stay, and they returned my clothes with a smile. I'll come again, and again.

The aesthetics are wonderful, lovely rooms but very disappointed with the service. It is really not a good venue to hold an event at all. Regardless of your negotiations and brief on the kind of event being held, the management will frustrate your plans and basically kill the mood of the event.

The Art hotel is such a lovely place to stay in Lagos. It is located in a prime spot in the city. The staffs were very friendly and helpful. The ambiance was just perfect. 100 percent recommend them.

The pillows are crazy fluffy, beautiful room decor, impeccable ambience, crazy beautiful art, food is divine, and staff go above and beyond for the clients. I have been to great hotels, but the art hotel is incomparable. Art Hotel is truly an Art!

This is much better than the more established/older hotels on the island.

Overly expensive for what is on ground. The parking experience is an absolute horror! Imagine if a lodger is told to park outside the hotel overnight because patrons of the roof top bar have taken up all the space. That's unimaginable. Finally, the lift is definitely an issue. Long waits for it to arrive signifies one thing,..... just one lift is not adequate

Worst hotel i’ve ever been to. The hotel itself is beautiful, but so many maintenance and service issues. An appetiser on room service took 1 hour and the food was rarely warm. the housekeeping barely cleaned and many more.

The hotel is modern, clean and thick all boxes for all to be expected of a 5star luxury hotel. The staff are very professional and always ready to help. The rooms are very spacious with comfortable rain-shower facility. A very good variety of choice for breakfast, lunch and dinner for both international and local cuisine.

*clears throat* I think that there is not much of a stand out difference between the art hotel and a hotel that I paid N50,000 per night. When the hotel was launched and with how it was branded, it is really not giving 5 star or luxury. I quite let down. I mean, it is pretty and but the attention to detail that I expected was not present. The Gallery - Damn. This was the biggest let down. There is need for a curator to properly select and maintain the gallery. I was excited to see the art collection of the hotel but it was mostly traditional paintings and some photos. Nothing stands out. In the gallery, the works were stacked on each other as if no one ever goes there. The brand of the hotel is to be THE ART HOTEL but it does not exude an understanding or celebration of Nigerian art. The pool - it felt like they really needed a pool and proceeded to add one. I am 5ft 8 and to feel comfortable in the pool, I had to be on my knees. It was like going to the kiddie pool. The quality of the pool construction was poor. It looked unfinished and the lines were not straight. Plus, the farther end of the pool is not clean. :( The elevator - God! This thing takes like 500 years to come to your floor. That you rather use the stairs and upon using the stairs, the shabbiness of the hotel construction is in full view. Incomplete, poorly done patchwork. The security and the receptionist - Bless their soul. They were doing the best they could but they did not exude anything luxury. In their training and their service provision. The interior of the hotel at a broad glance looks beautiful but upon closer inspection, you notice the lack of attention to detail that makes it a luxury hotel and worth the amount paid. You need to see how this hotel was marketed and branded. Plus, the cost of the rooms. They don't even come with complimentary breakfast. Good things - the bed was soft and comfy. It works as a hotel should. It functions and the staff are quite polite. They care about being better and offering good service. They are quite helpful. Truly. The staff made the space cool for me. The management needs to review the hotel branding and services cause if you are going to tell me that this a “BIG” hotel, omo, give big energy. Like actually understand what that means and match your facility with the brand. Swear, you can get the same experience at a 50/70 per night hotel.