セントレジス・ランカウイ(The St. Regis Langkawi)

Had a great stay in st regis langkawi. From the moment I step into the hotel till check out everything was exceptional! Breakfast spread was great especially with the king prawn omelette. They no more serve the lobster omelette, which is a letdown. Otherwise great hospitality, a special shoutout to Hameed on the frontdesk, buttler Azman and the head chef Mr Syafiffi who was very kind and friendly. Will come back definitely!

先説一下房型：我住的是全景套房，面積很巨大，客廳到主卧我需要小跑幾下，陽台好多個，我估計其他房型面積也是完全足夠。位置在浮羅交怡島的東南方，開車到那條街聚集華人餐館的那邊大概10-12分鐘，整個浮羅交怡島本來就不大。度假酒店的需求在我看來是放鬆身心，悠閑愜意的度假，如果要玩項目，外面要另外約。瑞吉品牌的風格常住酒店的都懂，走簡約奢華風，大量覆牆板上牆。早餐也很不錯。唯一的美中不足是游泳池帶小朋友遊比較小，伸展不開。沙灘對比四季差一些，不過這也很正常。完全不同風格。

酒店很好 幫助泊車 坐等入住即可 我們去時前台有個華裔小夥子提供中文服務 後來客房服務打電話就沒人會説中文了tell me only English☹️不是我不能用英語表達 是我不想説！就想説中國話！😄總體還是比較滿意 環境及服務都不錯 早餐可以點菜 下午六點半會開香檳🍾 對了 離瓜鎮有點距離大概三到五公里 出門覓食需要打車或自駕

My stay at the St. Regis Langkawi was underwhelming. Despite the high price tag, the room was average at best, with outdated decor and amenities. The service was lacking, with slow response times and a lack of attention to detail. I arrived with my guests for a short 3 days 2 nights getaway. It started when we arrived we were told the hotel is experiencing high occupancy and was told to wait till it was past check-in time for check in. We were also told to check daily with the concierge to see if we could get a late checkout. We booked 3 rooms but in the end only 2 were granted the request. I was told to wait at a meeting room while waiting for my guests from the other 2 rooms which I rejected. After repeated requests with the concierge the manager stepped in and put us at another room with default while waiting for our guests. The breakfast staffs were excellent and prompt in delivering world class service. However the dining options were overpriced and the overall atmosphere felt impersonal. I expected more from a luxury hotel like the St. Regis, but unfortunately, it fell short of my expectations. I told the manager that I might not consider St Regis Langkawi again.

設施：很好 衞生：非常好 環境：除了這裏的海水不是很美，挑不出毛病 服務：非常好 住了兩天，酒店沒怎麼玩，天天跑外面景點，沒力氣出門吃晚飯了，叫了客房送餐，餐後還有免費咖啡茶水，一切都很舒心。晚上的鋪床服務也很到位，床頭的水杯和水都給我放好了，找不出毛病。 早餐我非常喜歡，除了餐廳外面放的還有餐譜點餐，早上就有牛排和king prawn，我喜歡！

Service: great service from the time you step into this hotel and check-in and check-out experience is smooth. Resturant: kudos to Gary and Ferlaini for their excellent and detailed services. Butlers: The 24-hour butler service absolutely amazing and you have 6 cups of free coffee and teas every day. The staff Dorcas is always helpful in providing services to us.

The room was what you’d expect of a 5- star property. Great views and seclusion. Although older, you can see the suite has been maintained and touched up as needed to keep with expectations. Special acknowledgement must be made of the staff and their excellent service standards. Everyone we met was very welcoming, warm and helpful- which is what makes a holiday even more enjoyable