レイナ イサベル(Bull Reina Isabel & Spa)

In general everything in the hotel was perfect. The only irritating thing was that in the Internet pages (”Frequently asked questions”) it is said that the hotel offers transfer service from/to the airport provided that the customer contacts the reception before the flight. I sent a e-mail one day before but didn’t receive any answer.

Rooms are very outdated needs refurb staff not very helpful at all !!!!! First room practically sat in car park on balcony asked to move they wouldn’t had to get ******* involved they called the hotel and helped !!! Television very poor Location fabulous , breakfast great

I was disappointed with the room I got having paid around €700 for 3 nights. The Junior suite was almost like an office. The view was dreadfull as it looked onto the car park and other residential buildings. I thought having ordered a suite, it at least came with a sea view!

Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.

Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.

Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.

The hotel is beginning to show its age. Our room had a few problems, flaking paint from ceiling, socket not working, toilet seat badly fitted…minor issues but important…basic maintenance is not undertaken. The hotel TV is highly biased to EU channels…no BBC1 or 2 or ITV. The rooms facing the sea are nice but the hotel faces north and you do not get sun on the balcony. The restaurant is mediocre…food needs to be served hot.

We saw several cockroaches at the hotel room, there was a cigarette smell coming in through the ventilation system, the bed was very hard, and we could hear the neighbour watching tv. The spa and pool area was nice though, and also the breakfast was good.

This hotel was only OK, particularly at this price point. The place seems rather tired especially the rooms. The service was not very friendly. The breakfast buffet, though abundant, was just not very tasty.