ラ クレオール ビーチ ホテル ＆ スパ(La Creole Beach Hotel & Spa)

Breakfast was poor and coffee was served cold. We had a sea view junior suite, the view was beautiful, the room was very dated but was fine for our 2 night stay.

We were given a room with a broken bed and broken aircon. They were able to move us to another room the next day, but weren't overly friendly about it. I expected better service. Not great value for money. Pool is lovely.

Séjour Catastrophique Awfull stay in all aspects

We stayed for just two days after a week sailing around Guadeloupe, and had a very enjoyable time. La Creole caters mostly to French vacationers, so many of the staff had only marginal English ability.

Amazing stay. Staff did warmly welcome us and provided outstanding service from bar to room services.

It is supposed to be a four-star resort. It hasn't been upgraded for years. The staff is unfriendly, at times rude. It's outrageously expensive compared to other hotels on the island. It has a great website, but the reality is more modest. We paid for the most expensive room and asked for a king-size bed, veranda, and ocean-view. When we got such room with no view, they moved us to one with view, but two beds. Our check in time was delayed by more than an hour for no reason. During the stay, the food quality is more like Holiday Inn than a resort. Hot tea or coffee is not available, but instead warm is as hot as it gets. Not only would I not recommend this place, I'd ask ******* to consider removing them from your offerings as it reflects bad on your judgment.

Property was good, room not so much, terrible air conditioning and too many mosquitoes in the room

No air conditioner working, no fan no good service

Upon arrival, they were unable to check us into our room, so they supplied us with a free drink. We ate some food on the beach to pass the time. The food was unappetizing. When we finally accessed our room there was a water leak from the air conditioner. We asked for a room change which they didn’t want to provide us with at first, but ultimately did. We paid for 3 persons per room, but were supplied bath towels for 2 people. It was difficult trying to get extra towels. The pool had lots of children. It is very family friendly. The beach water was filled with sea**** on the day we decided to go to the beach. They cleaned the sea**** the next day, but by that time we were over the beach and decided to stay at the pool. We only found one restaurant on the property to eat. The food was delicious, however, they seem to have a roach issue, which we found out at the end of the meal. We tried to book an excursion a day in advance. Everything was either booked or not leaving because there was not enough people. The experience overall was more like a 3 star hotel