Die Infrastruktur, das Personal und das Essen war für unser Empfinden einfach genial. Wir durften uns wirklich erholen. Danke an alle die dazu beigetragen haben. Die Zimmer sind grosszügig, das Bett war sehr. Auch hatten wir keine Probleme mit Strassenlärm. Die Lage zur Torrentbahn ist ebenfalls grossartig. Diese erreicht man in ca 5 Gehminuten. Auch in Skischuhen
We arrived by train. It was easy to get here by bus. We arrived before check in and were welcomed with a hostile greeting we felt this was because we could not speak French. We asked to leave our case and we’re shown an insecure room that was open for everyone to get in. We arrived back later and once again were greeted by a hostile receptionist once it was clear we could not speak French. We had paid for a queen bed and balcony room. The room is very basic. There is a kettle but you are given 2 paper cups and spoons. No bottled water. The bed is so soft and you can feel the springs if you dare to turn over in the night and the one flat pancake pillow. The spa area is very nice. Poole in and out. We went to the spa reception 6 times yesterday to book a massage but no one was there. We ate in the restaurant last night. I chose fondue. This arrived Luke warm and one bit mass of thick cheese the grill underneath was not lit eventually when the waiter passed by and I told him he said he would light it. I mean honestly no apology at all. We ate breakfast this morning. Very basic 2 waiters but spent most of the morning talking together or in the back. No help at all we couldn’t work the orange juice machine. The cereal dispenser was not working we could not find any spoons. Sadly we are here for another day. We will not be returning here or recommending it. Any body doubting me check my reviews I have never written a bad review before and we have been all over the world.
I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.