I book the queen room and found that the family room is even bigger than the queen with an additional bed for the same price. The only difference is that the family room is beside the lift and may be quite noisy.
The other thing is regarding technical issue with the TV. I suddenly could not be connected to the channels and requested for assistance. They told me that one of the connector is loosen and just need to fix properly. Maybe the hotel can look at this so that this technical issues do not cause inconvenience to the guests.
The staff who came to help out with the technical problem is very courteous and helpful. Thanks so much.