The hotel is great , it was recently built ( renovated ). The food is ok , service is great , and staff members are very friendly . Victoria speaks Russian at the reception . I don’t think it is 5 stars though . AC does not properly work ( the lowest temperature you can do is 19 degrees ) and when you open the window the noise from outside is quite loud at night . All ships dock across the street and the hotel is in the same building as a train station Santa Apolonia and across the street from metro ( subway ).
The rooms are small, the staff is good, the location is off the hustle and bustle of the city but with 15 minutes walk of the train station and hop on hop off buses. Beds are large and the shower is good and so is the breakfast. there is little room for anything else so if you are looking to spend a few days in Lisbon it is a good place to park yourself. On the other hand, if you want more room and be in the heart of the Fado places etc..you have a 20-25 minute walk.
I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.
旅先の様々な魅力を発見したいお客様に、The Color Hostelは最適です。The Color Hostelは、リスボンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はロシオ駅から1km、ポルテラ空港から6kmと、便利な立地です。マルティム·モニズが徒歩圏内にあります。アルファマやサン・ジョルジェ城、リスボン大聖堂が付近にあります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。
ゲゲスト2023.10.16
Prenotato per 3 notti ma quando siamo arrivati,dopo 10 minuti siamo scappati e pernottato in altra struttura.la posizione e' centrale,ma la strada in cui si trova,più che Lisbona sembra Beirut o theiran.! Odore di fogne e cucinato vario che sale fino la ”suite N 43” che avevamo.lenzuola stropicciate quasi fossero già usare e asciugamani con aloni giallastri.nel lavandino del bagno capelli.il letto da rompere le ossa e puzza di muffa camuffata con il condizionatore.inopportuno aprire la finestra.......chi più ne ha ne metta.pessima esperienza da sconsigliare assolutamente
The location of this hotel is far from historic center but 10 minutes walking to the nearest Alameda metro, but first the walking distance to the Alameda metro station is not to closed. Then get off in Rossio metro station and walk in historic center. Then going back the same and going up the hill is not easy as they say. The hotel cleaning was fine. The staff too. Breakfast so so, not for the price of 9 euros p/p. Now the noise from next door rooms was horrible, no respect to anyone and beds not as comfortable. The are does not look to safe, but is ok. Just be early at the hotel.