リスボンのChafariz da Luzホテル

The room and hotel itself are very nice. Air conditioner didn’t work making it difficult to sleep. Breakfast so so. Had buffet dinner twice as part of a tour group- really not good. I find the employees neither friendly nor unfriendly. Would expect a bit of a smile and some friendliness.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

友人と私は週末にかけてポルトガルへの即興旅行を予約することに決め、スペインからリスボンまで一晩バスに乗りました。バスにあまり寝ていなかったので、午前5時30分に疲れて疲れて行き、コーヒーの場所を探しに行くことにしましたが、まずハブリスボンに行き、クロークルームに荷物を降ろすことができるかどうかを尋ねましたチェックイン時間は午後3時です。前の晩に私たちのものが占領されていたので、フロントデスクの人は私たちにすぐにチェックインする別の部屋を提供しました。そのため、私たちは寝て、その朝に無料の朝食をとることができました！私たちが話したすべてのスタッフは素晴らしく、とても親切で、私たちの滞在をより良くするためにできる限りのことをしました、すべての施設は非常に清潔で整頓されていました（例えば、共有バスルーム、キッチン、ダイニングエリア）。間違いなくこのホステルをお勧めしますし、リスボンへの別の旅行を予約した場合、私は再びここに滞在します。

ホテルアコーズリスボンは、心に留めておくべきものです。私は4月の長い週末に何人かの友人とここに滞在しました。ホテルはリスボンを訪れる際に滞在するのに絶対に最適な場所です。部屋は素晴らしく、広としていて清潔です。ベッドは柔らかく、シーツはきれいでした。ホテルの朝食は良いです、レストランには十分な選択肢があります。レセプションのスタッフはとてもフレンドリーで、すべての質問にお役に立てるように努めています。空港はホテルの近くにあり、日中は飛行機が飛んでいますが、正直なところ、迷惑ではありません。リスボンに戻るたびに、このホテルを心に留めて、再び滞在します。

素敵で空港に近く、レイトチェックイン、スタッフは楽しかったです、彼女は私の部屋に窓を手伝ってくれました、ハンドルが壊れていたので、適切に閉じられませんでした。トイレ、座席は緩んでいました...素敵な部屋ですが、窓が開いていると少し道路の騒音があります。 朝食は素晴らしく、€9.50では非常に合理的で、良い選択と新鮮なオレンジの絞り機さえありました。早朝のフライトがある場合は、この場所を真剣に検討してください。 午前10時チェックアウトについてストレスなし👍

ホテルはあらゆる面で素晴らしいです!クルーズターミナルと空港の真ん中にあります。地下鉄が近く、市内中心部まで4駅です。ホテルはとても新しく、広としていて清潔です。朝食はとても安い8ユーロで最高です(コーヒーはまともな品質で、ラテ、カプチーノ、モカを無料で注文することもできます)。ホテルのスタッフとレストランのスタッフは皆とてもフレンドリーです。毎日午後10時の稲妻ショーはとてもいいです。

ここで良い一晩滞在しました。超中心部ではありませんが、Uberまたは他の交通機関で簡単に移動できます。ホテルはモダンで清潔です。部屋は快適で、大きなサイズ(標準的なダブルルーム)で、必要なものがすべて揃っています。ホテルを直接予約した場合は駐車場は無料です。駐車場に降りるエレベーターがあり、とても狭いです。小さな車しかありませんが、それでもかなりタイトに感じました。駐車場は 2 階建てだと思います。私は-4 にいましたが、十分ですが、割り当てられたスペースの場所と他の車の駐車方法によっては、操縦が非常に難しい場合があります。チェックインは非常に迅速でまっすぐでした。全体的に非常に快適な滞在で、再び滞在します。

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

ホテルはすべての面で非常に良いです、部屋はとてもきれいです、設備は完全です、特にエアコンは中国製の美しいブランドです、それは本当に素晴らしいです、サービス態度もとても良いです、朝食も良いです、周りにはたくさんの野菜市場とスーパーマーケットがあります地元の習慣を味わってください、ホテルの隣には小さな公園があり、街から少し離れていることを除いて、一般的に非常に費用対効果の高いホテルです。

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.