I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.
Convivente location to city center Clean and comfortable rooms Secured and baggage lefts options Plenty options for foods around and even a supermarket Very understanding and friendly staff and guided me to find my way around the city and sight seeing options
慌しい一日の終わりには、ホテル レアル パラシオでおくつろぎください。ホテル レアル パラシオは、リスボンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はセッテ・リオス駅から2km、ポルテラ空港から7kmと、立地に優れています。市内の交通網は充実しており、徒歩圏内にはサン・セバスティアン駅があります。付近のエリアは、VersaillesやCentro de Arte Moderna Gulbenkian (CAM)、エドゥアルド VII デ・イングラテーハ公園など、観光名所が豊富なことで有名です。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。リスボンの当施設には、駐車場が併設されています。
The rooms are small, the staff is good, the location is off the hustle and bustle of the city but with 15 minutes walk of the train station and hop on hop off buses. Beds are large and the shower is good and so is the breakfast. there is little room for anything else so if you are looking to spend a few days in Lisbon it is a good place to park yourself. On the other hand, if you want more room and be in the heart of the Fado places etc..you have a 20-25 minute walk.
With a stay at Luster Hotel, you'll be centrally located in Lisbon, within a 5-minute drive of Avenida da Liberdade and Rossio Square. This 4-star hotel is 1.9 mi (3.1 km) from Santa Justa Elevator and 2.5 mi (4.1 km) from Castle of São Jorge.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless Internet access and concierge services.
At Luster Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.