It was a wonderful stay. They have a very welcoming and helpful staff. The hotel is conveniently located. The airport is very close by with an airport shuttle to the hotel. It is always wonderful to not have to rent a car or to call an Uber. Thank you Stella for all your help!
The staff earned all 5 stars. From the jump, Destiny & Bobbie helped me with reservations for me and my family. Chef Ray and Cali were so attentive to making sure breakfast was good. Then Jessica (oh Jessica) who made my evenings so much better with just the right cocktail to help me unwind. The entire staff was AMAZING!
We only stayed here for one night recently. I’ll start by saying that the hotel has a great location. It feels safe. We checked in via app with no issues. Prior to checking in, Clarence stayed in touch with us and even made a courtesy call. I can appreciate that. The hotel’s decor was very nice and the layout of the suite was very nice. It has great space. Traveling as a family, we need space. Upon entering the room though, we noticed multiple stains on the couch. We had an appointment immediately after check-in so I wasn’t able to complete my full inspection. When we returned, we wanted to go straight to bed. We had a double room so I did a quick check over one bed and the other I didn’t inspect so well. In the middle of the night, we noticed stains on the second bed. The stains were on the pillows too. It looked like hair dye but who knows. There’s no way the cleaning staff could have missed these stains. Very disappointing. The room was showing signs of wear and tear, but not too bad to complain about. I will say that the front desk staff was nice and accommodating. My main concerns about hotels are safety and cleanliness. It’s the oversight of the cleanliness of the bed that impacted the rating. Would I stay here again, not sure. It may not be my first choice, but I can’t say that it wouldn’t happen.
Highly recommend! Kudos to the staff and management. This stay ticked all the ”EXCELLENT” boxes. Room is clean and well-equipped. Parking lot is clean and has good lighting at night. Bed is comfortable. HVAC works as it should. Decent complimentary breakfast with HOT coffee, hot breakfast sandwiches, make-you-own waffles, etc. Room has an above average kitchenette. I did not need that on this trip, but will keep it in mind for leisure trips. Also pet friendly -- big plus! -- and the hotel common areas are spotless despite the presence of some big, friendly dogs. EVERY staff interaction was positive. Special thanks to Kelvin who went above and beyond to help me resolve an issue with printing to the guest printer when my laptop was uncooperative. Could not be more pleased. What a contrast to the last hotel. I checked out in Rogers, AR, on Friday morning and drove down to Little Rock for the final two nights of this marathon business trip. Worked late last night and was so very happy to return to a cool and comfortable hotel room with the bed made and towels replaced. I am well rested, had a good breakfast, and ready to drive six hours home. Thank you, Home2Suites!
My room was VERY clean. The only problem I encountered with my room was that the shower curtain emitted a musty odor when wet. I told the front desk about this and within 15 minutes a member of the housekeeping staff was at my room with a new shower curtain. Wonderful service!
EEaaszyEeHad a good experience here. If you are in need of a place to sleep for the night and take a shower this will do. It’s clean and the staff are friendly.
Front Desk staff is nice, friendly, and helpful. Property manager is awesome guy. Housekeepers did a good job on cleaning the room.Its quiet here. Li It could use a update. I will be The property looks good too parking lot was clean lobby was clean. I always choose this motel6 when I'm in this area.