Verified traveler
2023年8月14日
They gave us a queen-size bed when I specifically reserved a king size. When they moved us to a room with a king size bed, it was a smoking room. Someone had smoked in the room recently and it smelled badly of cigarette smoke. There was an ashtray in the room.
The central AC did not work, so there was a very large and noisy portable AC machine in the room, with lots of bright lights to keep you awake in the night. You had to keep the window open for the AC vent. The amenities had been used and not refreshed. Yuck. This hotel is beautiful but needs significant updating.
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