Outstanding hotel. We stayed for one night and received an upgrade to a room that was basically on a private floor as it was attached to the terrace suite which was unoccupied during our stay. The staff were all incredibly polite and helpful. The food and beverage offerings are world class. I had a medical issue while here and the staff went out of their way to help and called their house doctor to come see me in the room. The only small issue was we were told our breakfast included anything so we ordered truffled scrambled eggs and ended up being charged for that. However, after I told the hotel, they not only refunded the extra charge but they also invited us back for a round of drinks. A top quality experience all around and we won’t stay anywhere else in London from now on.
自動翻訳