ノボテル ロンドン カナリー ワーフ ホテル(Novotel London Canary Wharf)

房間麻雀雖小 五臟俱全 服務超想象的好 算是我吃過最不難吃的英式早餐 遠觀倫敦市中心 步行可到金絲雀碼頭CBD

因為要去 The O2 看演唱會才訂這裡， £160左右連早餐。房間乾淨企理，正常偏大一點，有高層河景，早餐食物雖然都是正常4星的選擇，但味道質素不錯，及環境在37樓餐廳，有美景食早餐也開心一點。總括而言，性價比高的。

A gorgeous hotel with amazing view and lovely facilities. The rooms are so modern and the pool area is lovely and clean. Breakfast was so nice. Location is great too - easy access to the stations and ferries.

Excellent hotel, immaculate facilities! The bedroom was very clean and spacious. Breakfast was good with plenty of Choices and a great view of the city.Easy access to Canary Wharf tube. We would happily stay here again.

Good location had a bad experience with bed bugs could have been better

酒店位置非常好，37樓景觀可以俯瞰倫敦城市景觀。特別要給前台服務Neli點贊，入住時手機遺忘在出租車上，我手機是國內號碼開通的漫遊，英語也衹能講少數單詞，Neli用她自己的手機幫我聯繫uber找司機，又幫我打電話和司機溝通讓他送到酒店。非常感謝Neli😍

亮點是38樓的景觀餐廳，可以俯瞰泰晤士河景，可以看到遠處的碎片大廈，但也就這一個亮點了，房間面積有點小，距地鐵朱伯莉線10分鐘步行距離，距輕軌五分鐘，總子不能跟國內的諾富特比。

The best things about Novotel Canary Warf is the Bokan 37 restaurant with its view of London, and the fact they allow dogs (for a substantial fee). In my opinion, everything else (service, cleanliness, amenities) is at best average and mostly subpar for a supposed 4-star hotel. We booked a room for two adults and a child. The first room they gave was us was tiny (maybe 20 sqm) and smelled like sewer due to a faulty drain in the bathroom. We negotiated an upgrade to a bigger room (about 50 sqm) for half the usual extra cost. The new room was definitely better, but still subpar given they called it a “suite.” There was only one bottle of soap for two bathrooms and the shower had only one pressure setting (an on/off switch). The room cleaning was good one day but almost non-existent the other day, when they left dirty plates/cups and simply folded our used, wet towels and left them. They allowed us to bring our small dog for an extra £25/night, for which we got nothing - no water bowl or dog bed or similar. The lifts are an absolute annoyance for all guests - they’re tiny, and 1-2 out of 4 were always faulty, which meant people often had to wait for 10 minutes or more to get into a lift. Lastly, the staff varied a lot in their friendliness - some were genuinely nice, while some had a serious attitude problem and went out of their way not to help or make you feel welcome. It’s often the small things in the interactions with the staff that a make difference, and unfortunately not everyone at Novotel got that memo.