ザ カンバーランド ロンドン(The Cumberland, London)

Not enough staff as my room is clean very late in the evenings. Always left out towels for 3 pax. Do not clean cups all the time. Breakfast everyday is the same Room size for 3 okay. Definitely the extra bed is not sofa pull out bed. Is the normal foldable bed Staff generally well manners and try their best to assist on your queries. I am on the first floor, weekends the music is loud from happy hours onwards. The toilet abit overflow after shower and informed next morning and solved but fourth nights, started to overflow slightly again as we are staying 6 nights.Management on maintenance not up to date . Kettle, change but not good as always overflow even water is not up to max

地理位置優越，位於海德公園對面，位於牛津街大理石拱門地鐵站上方，步行15分鐘可到百貨公司。房間乾淨又安靜。壯觀的大廳。友善且樂於助人的員工，問前台會提供拖鞋及牙刷等物品。價錢在倫敦也合理，推薦入住！

Very Very lovely stay here. The staff were really friendly, the hotel room was very clean and big and the lobby/bar is amazing. Would definitely stay here again!

Overall trip is good location of the hotel is good, but they have one issue in rooms that bathroom had drainage smiled all the time.

Had a great time. We stayed there for the weekend (Sat-Sun checkout Mon) to explore before our flights out of the country. Located directly next to the Marble Arch and it's underground station on Central line, so very convenient to get around. It's a very music orientated hotel, with live music every day in their bar/restaurant which is very entertaining. The staff were very helpful and welcoming, with room service 24/7. I had the double burger which was great, my partner had the tagliatelle, which turned out to be normal curly pasta instead of tagliatelle and was a bit dry, so she didn't eat a lot of it. Other than that, everything else was delicious. I loved the cheesecake! It's a green hotel which rewards you for being green, if you stay for more than 3 days and opt not to have your room cleaned on day 2 by room service, you get a £10 discount at their restaurant on the 3rd day. Who needs daily room service anyways, am I right? Overall, great comfortable stay, food was good, location was great and planning to stay here again the next time I'm in London.

Superbe localisation mais mauvais service. Le check-in s’est bien passé mais le reste était très mauvais. Je ne reviendrai pas et je ne conseille à personne d’y venir.

Good experience but the hotel rules need to be flexible

It provides good service and cleanliness. Good location and easy to reach. It is convenient to go to Hyde Park.

Excellent location and cleaning needs some improvement