The service at reception with Amara and Rania could not be better. They were very open to help on any request. I booked a Single room and requested if could be Upgraded to a bigger Room which was accepted without any problem. Room was all what i needed. Clean, spacious and nice overview of London. Amara also was so nice to offer me a Coffee when she saw me attending some phone calls at the Breakfast room. Definitivamente volvere a este hotel y el servicio el principal motivo.