ストーンハウス コート ホテル(Stonehouse Court Hotel - A Bespoke Hotel)

Generally a nice hotel, with what would be a nice atmosphere. I think I was unlucky to book on the same night as quite a large Xmas party which over stretched the staff. When I got to the room, it was clean, however the bathroom needs a bit of a revamp, the hot tap was loose, shower had no temp gauge and was very inconsistent with the temperature. Breakfast was very nice, and the morning staff had things a bit more under control. Nice early start on the breakfast which was appreciated for a business trip.

Lovely old building, nice atmosphere. Slightly over priced and dinner service was a tad slow. Nice grounds and pleasant exterior

Hotel and staff were lovely but the place does need some TLC. Things like usb charging in rooms would be good, no water in room, our cold shower tap didn't work. Breakfast was buffet style but they were overwhelmed on Sunday morning with wedding party. Grounds were lovely. Bed comfy, ok for quick 1 or 2 night stay.

Very poor customer service, especially the reception. Rooms very small, great distance and up and down stairs. Very bad value for money

Great hotel, very friendly staff and great food. First time at this hotel and will use it again. Just off the M5 motorway.

Good looking hotel, friendly staff, comfy room, breakfast not to my taste felt re-heated

Bad case of Mildew and damp rooms. Staff friendly but untrained. Would not recommend or return

Stayed for a wedding and when booking online the price went up when paying on the day. The room was tiny, bed is only a double, certainly not big enough for 2 normal sized adults. The bathroom cleanliness wasn’t great, the shower leaked all over the floor. The bedroom windows were huge and opened into what is already a cramped room, so no room to move. The breakfast wasn’t great and for the price of £180 a night I was expecting a lot more.

The rooms are clean and I would stay again. I like the backyard, and bar area is comfortable to hang out and have a pint. Overall I enjoyed my stay. The only complaint I have is the water pressure in the shower. The showers hardly function and need attention.