Quality Inn Madison

I filed a written complaint with Quality Inn because the receptionist lied that the room was not ready when it actually was. I sat quietly for 2 hours before they let me occupy the room. I finished my stay without further incident. Months later the receptionist called me to tell me not to stay there any more. Trip Advisor readers can tell I tend to write positive reviews whenever I can. However if something happens that others should know about, as in this instance, I will provide that information. Fortunately there are friendly and much better choices in Madison Georgia.

Great place to stay. Gal at the front desk was SO friendly. Rooms are very clean. I would definitely recommend this place. Light breakfast foods are served from 6-9. Plenty of fast food/ restaurant options close by. Several within walking distance.

Worst stay. Don’t waste your money here. Room was as basic as it gets. Older dingy looking room. Toilet didn’t want to flush. My room had spiders and so did others. There was another guy complaining to staff about bug problems. Staff was rude. Restroom in lobby was out of order. Chairs in lobby were dingy and dirty. Did not even want to eat the free breakfast. Charged me $162.07

While this Inn was conveniently located, the room was in terrible condition. The floors were wet from condensation, couch was dirty and moldy, ceiling was so damp it was about to cave in. Air conditioning units were leaking onto sidewalks in front of entries to rooms, causing a hazard. This Inn obviously didn't provide the quality we expected from the Quality Inn.