La carpeta me volvió a cobra el dinero después que yo pague en la plataforma de trip alegando de que la plataforma solo le daba el 27 % y me volvió a cobrar 31 dólares más dhicirndo que la plataforma no anuncia que tiene dos tipos de habitaciones una con ventilador y la otra con a/c y vale 58 dólares a/c el área de la picina sucia el agua de la picina verde en fin el hotel está como descuidado
This hotel is in a small plaza with a Casa del Café and a restaurant very close to Galerías Santo Domingo. The rooms are very large, very good internet, a pool and gym. Breakfast is good and has all kinds of choices.
To the airport it took 30 minutes.
Hotel was nice enough. Good locality and a good team of people. Avoid the Steak and Lobster place - Literally the worst experience that I have had in a restaurant for a long time. Dire service , cold food and $400 bill to boot. Breakfast wasn’t bad, but wasn’t good. Requested contact from the manager of the hotel as to be honest it really was that bad. 2 Tables of people in there and 12 of us, probably capacity for 100+ so really not busy in the slightest. Stayed in IHG’s all over the place, and this was commensurate with the usual stay.
I wish I could rate this hotel 0 star in fact. That wouldn’t be right to some of the employees there. This hotel has been a disaster since my family came here for vacation & to visit family. They have completely ignored our request to clean the room on multiple occasions. Even when I informed them I found a cockroach in the bathroom tub. The AC feels like it’s not functioning properly. Even when we called the maintenance worker, the room doesn’t feel cool. We had 2 rooms 503 & 514. All this happened within the first 3 days of our family vacation & still had 3 more days to go. The lights & the water seem to turn off randomly at times during our stay. It happened when I was taking a shower & another when my mom was using the bathroom. They had another moment when the lights went off again. Also when taking a shower the hot & cold water seem to come out randomly if both knobs were turned on it keep a combination of the temperatures. It took good amount of calling the front desk to make sure things would even work a regular standard hotel experience, let alone a the Hilton name.The one saving grace is not the front desk it surely isn’t, it’s the workers, the cleaning staff, the maintenance staff. They were friendlier & more attentive to our concerns. I will NOT be coming back to this hotel ever again. STAY AWAY !!!!! Did not BRING ANY VALUE TO MY FAMILY VACATION.
旅先の様々な魅力を発見したいお客様に、ダブルツリー バイ ヒルトン マナグアは最適です。ダブルツリー バイ ヒルトン マナグアは、マナグアの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はマナグア空港から約15kmの距離と、非常に便利な場所にあります。付近にはディビナ・ミセリコルディア自然公園やNicaragua National Football Stadium、Campo San Isidro de la Cruz Verdeなどがあり、マナグアの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。マナグアの当施設には、駐車場が併設されています。
Honestly, there are not such great accommodation options in Managua, and I'm so grateful to have found El Almendro. I will always stay here in Managua and I recommend that you do too! I have stayed here twice in 2023. The first time I was with my fiancee, and the second time when we returned for our Oct. wedding in Granada. We spent a few nights at this hotel with my parents before the wedding. Spacious rooms, good security, good AC, hot water showers, incredibly friendly staff, nice pool with sitting areas around, great breakfast made-to-order, good location, and the place feels very local. I like supporting smaller locally-owned and operated places, instead of hotel chains owned by foreign billionaires. Some of the rooms have kitchenettes and couches. It is across the street from a great restaurant where we ate a few times, Metro De Asado, with large portions of really delicious food, as well as a block away from a book/art/school supply store (Libreria Hispamer) and really nice cafe/restaurant that serves delicious food and drinks, called El Molino Coffee Shop. There are also local Nica food stands within walking distance so that you can experience more local food. We had a rental car the second time and could securely park it inside the hotel grounds. The first time we didn't have a car, and found it to be a convenient location, very close to a main bus stop at ”La Uca” (Universidad Centroamericana).
The facilities are nice BUT they are lacking good service, It’s just just not there. Let me tell you from the beginning this place is NOT LGBTQ friendly, I spent a night here with my partner and the staff was very rude and kept looking at us in a very judgmental way, nobody gave us that welcoming feeling you expect from a place where you visit for the first time specially if you’re paying for the service and expect great things. From the beginning there were many issues. As a 5-star Hotels Forbes Trainer I can tell you they need to fix many things 1. The front desk staff is NOT KNOWLEDGEABLE about packages and what’s included in the price I booked my reservation online and never received any confirmations nor any details via email, I had to call the hotel and ask for them to process the reservation. Again the front desk lady knew nothing about it and had me call Marjorie? For more details. 2. They did not give me any details about breakfast when checking in and we missed it. The front desk Lady was rude and dismissive she did not provide any details about the services and where to find stuff around the hotel. 3. They did not give us the welcome cocktail 4. I asked for a different wine than the one included in the package and even though they couldn’t change it for free, they still did not offer me another option even as an extra cost, which I would’ve pay for if offered 5. During dinner, the server was so worried about 2 men enjoying their romantic package that she messed up my order and brought the wrong plate (never apologized for it) 6. The servers at Azul are rude and just not welcoming. Customer Service it’s just not present, it’s just plain rude and horrible service. In the end they have the facilities and they’re nice but they’re lacking great staff and great service. NOT recommended at all specially if you’re local, if I ever come back it might be just because of the American set up they have in most of the facilities but not because I was happy during my stay.
LLovetotravel121221I booked this hotel because of the great reviews, the time our flight landed and the convenience of being close to the airport. We arrived late at night and their shuttle was not available so I was told they would have a taxi waiting for us to bring us to the hotel. That never happened. Upon arrival - no greeting from the woman at the front desk and the atmosphere was not welcoming at all. She explained nothing to us and only asked for payment. I had to ask for water, amenities information and the time that breakfast is served. The rooms were comfortable, I like the three beds and they have AC. My husband however, made the mistake of looking behind one of the bed posts and there was tons of hair, dust and dirt accumulated for who knows how long. It was awful! In the morning - same, no greeting from a different woman at the front desk. To top it off - they were supposed to refund $50.00 back to my credit card. As of today, no refund! So on top of being rude, they also keep the money that they say they are going to refund. Pros - bellhop was extremely nice and helpful and so were the gentlemen working in the restaurant in the morning. Other than that - I would stay far away from this place. Or maybe because we are latinos we are treated differently than other guests. We will never stay here again and we were very excited to be here as this was our first trip to Nicaragua.
Creo que Holiday Inn Select, Managua ha quedado solo ha el nombre, al hotel le falta una remodelación sus habitación ya ha perdido su calidad, no son insonoras, huele a viejo, la alfombra, la TV de tecnología vieja, aire acondicionado igual, de hecho la primera noche no funcionó y al día siguiente me cambiaron de habitación, otro tema es la calidad en la comida muy mala para el hotel un desayuno que preparan y las 04 horas calentando , huevos secos y panqueques igual, el 23 de diciembre todo el día el hotel ha pasado en un evento privado el cual a alto volumen y nos expresa que no pueden hacer nada porque es un evento entonces el huésped tiene que tolerar este tipo de cosas y el pago por noche por arriba de $ 130 dólares es algo ilógico, un hotel es un lugar de descanso y no deberían de permitir estos tipos de cosas, en resumen la experiencia ha sido muy mala ( el personal no tiene la culpa ) es la dirección del hotel y la infraestructura, es momento de renovarlo y que la cadena de la franquicia tome cartas en este asunto