ザ エクイノックス ゴルフ リゾート & スパ(The Equinox Golf Resort & Spa)

While lovely in theory this property is in need of an update....this no longer feels like a luxury hotel. We enjoyed our stay but would potentially look to other hotels in the area for a future stay given cost for the condition of the property.

Most of the staff are wonderful The young people at the front who help with bags are welcoming & friendly. The bartender in The Flacon is fantastic (I heard several people rave about her drinks). The Manager on duty was unfortunately a bit abrupt. We stayed for 2 nights and the our hotel room was freezing - cold air was pumped out all night from the air vents & the engineer was called several times (when we checked in we heard another guest complaining about being a similar issue). We were never offered to change rooms or any consideration for the issue -and no one actually called us to check to see if the heat came on or were ok. On checkout I found several charges on the bill that did not belong to us (we paid for all services at time of use and did not charge to room). When the front desk staff reviewed the bill they could see the name/signature was not ours). Event though Manager aid he would take care of it I had to track down accounting the next day to get the charges reversed. The Equinox has a lot to offer and some great staff and I hope they can get it together.

We enjoyed our stay. Beautiful hotel that looked a little tired but still very nice. We will return.

The resort is pretty nice - the pool is good and the main areas of the hotel are nice. Our room was not very clean - the sink was dirty when we arrived and there were cobwebs on both windows. The walls are paper thin and the people in the room next to us had a shouting argument until midnight - felt like staying in a housing project. Would not repeat.

Dinner service was slow but I understand it is a busy time of year. Nice property and the room was spacious and very clean with nice furnishings. We would stay there again. My one suggestion to guests in the area is book dining in advance...thinks book up and dining ends early in many spots.

The last time we were in Manchester we Vrbo'd which was a good move at the time. This time around we decided to try The Equinox since we heard good things about it. Big mistake. The rooms are tight (you have to request for a fridge since they don't come with one), some areas (like the elevator and some of the corridors) need repair/updating, some of the staff (other than the cleaners/porters/bellhops) weren't particularly accommodating or pleasant, the gym/spa staff are rude, the gym/spa doesn't have proper signage, and the members of the spa were rude on top of that. I had to have a member of the spa show my the gym because the person behind the desk at the spa didn't seem to care when I told her I couldn't find anything in the building. I will say the game room near the Chop House/Marsh Tavern is nice. Pretty much spent most of the time there at the fireplace while at the hotel. Also, the staff at Marsh Tavern were very nice and nice accommodating. Other than that, I don't know what Equinox really has to offer especially for it costs. Save your money at stay at the Hampton/Hilton down the street which is closer to town.

The property is dated. The bar had fruit flies flying around. The stools were worn and the bar cabinets looked dirty, chipped and worn. The Chop House was afar cry from being a highlight. The furniture was dated and the old chairs uncomfortable. The place looked more a cafeteria than a high end restuarant. Its not cheap either. The bedrooms were mediocre. We had two queens one had a new mattress quilt cover the otherone was old and you sunk in with an old flat quilt. The parking is aways from the building and I had to walk in the rain because there was no valet. Not a good buy for the money. I would not recommend it until substancial renovations are done

Lovely stay in every sense. The one exception was room temperature. It was relatively warm in Manchester and even though we set the thermostat to 65, the lowest, it was extremely warm in the room. The window opened three inches, not enough. Otherwise, fabulous from every perspective.

We had a very nive stay. Everyone we encountered was pleasant and helpful. We do wish that there were more stools at the falcon bar. It seemed there was space for them, they were just missing.