慌しい一日の終わりには、SureStay Hotel by Best Western Guam Airport Southでおくつろぎください。SureStay Hotel by Best Western Guam Airport Southは、ビジネスでもレジャーでも、モングモン=トートー=メイトでの快適な滞在をご提供いたします。当施設はアントニオb.ワンパットまで8kmと、移動に便利です。Skydive Guam LLCやパシフィック・アイランド・クラブ・グアム、リゾナーレグアム・ウォーターパークなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。モングモン=トートー=メイトの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト2023.01.31
Checking in was okay for my husband that was traveling alone. Next day calling front desk Ms. Charity answered the phone and was very helpful when I told her about my husbands condition. She went above and beyond in help direct my husband to moms and pops store just close by to buy sim card. After help with ordering food, input apps that we can order food much easy also input wifi on all technology. Really appreciate her help. Let there be more Ms. Charity at front desk.
My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.