I don't understand all the 5 star reviews. This is a standard Fairfield Inn (I've stayed in many) and had it not been for a lack of acknowledging my Platinum loyalty status I probably would rate it 4 stars at best. I checked in on a VERY quiet late Sunday afternoon and was surprised that my app didn't list a room upgrade in advance (it always has at other Marriott properties I've stayed in.) when I inquired about a suite upgrade I was told there were none available despite there being SEVERAL available on the app to reserve for that same night. (lack of housekeeping was the excuse...really??! ) I did use a reward night for this particular reservation but according to Marriott's policy that shouldn't matter. To add more insult to injury, I got a room with a view of an ugly rooftop. My consolation prize was a tiny bottle of purified water and a small bag of chips, an afterthought as I was heading toward the elevator after check in. I stay at Marriott properties because as a Platinum Elite member I get perks for my loyalty and room upgrades 95% of the time even at high end properties like the Newport Marriott and Albany Renaissance. I feel like I wasted my rewards night as I could have chosen among other hotels and enjoyed an upgrade.
とても良い
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