So, where do I start!? I've given them 3/5 as any lower is mean based on the fact they are trying. Sort of. Our (sea view deluxe suite) room was not as described. They have many variants of each room type , but they use a collection of photos from each room to create ”one room”. This means when you arrive your room won't be as you expected it. Our ”suite” was sold with pictures (and description) as being a Thai style house, with separate living area, a sun drenched reading area / lounge, and a double sized outdoor sun lounging terrace. £95 a night (half price apparently, according to ***********). The reality was one large bedroom, one bathroom. No lounge. The far walls were painted breeze block with a TV attached that you cant realistically watch unless standing. No phone. Nothing. Very basic for £95. Sun deck half the size of the photos. My complaints were met with confusion by a teenage reception trainee. I got the distinct feeling I was not the first to complain. The photos sold a wooden panelled Thai house with sun room. We got a very large square largely-empty room. Excitement of a treat turned to disappointment. We eventually got moved to a private pool suite. Nice room (way way nicer then the other) but the pool is on the shaded side, facing the road and a strip / ****** club. A novelty as you won't use it other than first thing in the morning when it gets the sun ( the pool , not the *******). We subsequently downgraded to a garden view room which was, in fairness, lovely. The beach is superb. Clear water, gets deep fairly fast. Nice swings and hammocks. The bar staff are lovely and could not do enough to help. Always willing to extend happy hour :-) special thanks to Yoyo and his dark haired friend who were a joy to deal with. The food is fine but severely limited. Fried rice 10 ways, or chicken nuggets. It's a crying shame as the beach bar empties before 9pm. There is so much more on offer only yards away down the road. The food offering is cut back and lazy. The top infinity pool is stunning,and often,you are the only ones there. Dec 2022 and they had not filled it completely until a week of being here . One one occasion we went up to find three divers doing their PADI in the pool. Rather cheeky! The bottom pool is unused. Tips: do not let the young trainee take any kind of bookings. I'm going to call her ”smiles a lot”. Smiles A Lot will give you a firm price for extending your stay after being on the phone to her boss, down to the last baht. When you go to move rooms she will deny you had an entire conversation the previous day, smile, blink, smile, and ignore there is any issue. Her colleague said ”she is just a trainee”, we said, ” we now have nowhere to stay.!!”. Useless. After two years of no trade, I get it, they are recovering, but this place is fairly run down. It took a week for large tubs of building materials to be removed from the top pool area. They are getting there though. It improves every day. The family po