Nice trip with mostly good service.. we had a very nice time in this Riad ( our first experience of a Riad). I will list the negative points first. We booked this holiday through Easyjet after our original hotel booking had to be changed. We did not realise the room was budget room no 13 ..1st floor. The room was dark, the Tv did not work as there was an issue with the Satellite for the whole of our trip.. the beds were very hard and the room was very small with little storage for clothes. We pre ordered an evening meal however we did not receive our tea/coffee and the waiter ignored us and went to sit and chat with his friends on another table. The lack of English by the staff was an problem. The breakfast tea ( mint) was not nice it was over stewed. We booked treatments in the SPA and the booking was incorrectly taken. Thus the result was a foot massage instead of a head massage, although this was still charged for. The booking times were also altered from 90 minutes to 60 minutes without consulting with me.. The matter was brought to the attention of the manager but he did not seem interested. Issue with currency and use of card. This initially was a problem as the hotel did not offer a conversion service and seemed reluctant to accept card. We had to walk into the center to find a conversion shop and queue for 30 minutes. One final issue,, we were concerned for the welfare of the street cats some of whom had eye issues possibly cat flu. While we did not see any cruelty directly towards these beautiful creatures we were upset at how they seem to be ignored and barely tolerated.... it is worth noting that we are all deserving of kindness and medical treatment. Positive points. The air con was excellent, there was little noise at night only the call to prayers at 5.25 in the mornings. The night manager did provide us with blankets to improve the quality of the beds. We could pay the bill using Credit card. We received a nice mint tea and biscuits when we arrived with a detailed map. The Berber evening meal was interesting as was the lunch. The Riad settling was very pretty and cool. There were sunbeds to sit out on to catch some sun if needed. We had a fantastic 3 hour walking guide around the old city which was amazing. There was plenty of water for showers and the Riad was very clean. there were also 2 very friendly puss cats in the hotel.
慌しい一日の終わりには、サヴォイ ル グランド ホテルでおくつろぎください。サヴォイ ル グランド ホテルは、マラケシュでも指折りの素晴らしい宿泊施設の内の一つです。当施設からマラケッシュ駅まで約2km、マラケシュ・メナラ空港まで約4km、移動に便利です。付近のエリアは、サアード朝の墳墓群やLABRANDA Rose and Aqua Park、クトゥビーヤ・モスクなど、観光名所が豊富なことで有名です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、マラケシュの当施設提供の駐車場をご利用いただけます。
旅先の様々な魅力を発見したいお客様に、グランド モガドール メナラは最適です。グランド モガドール メナラは、マラケシュの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からマラケッシュ駅までわずか1km、マラケシュ・メナラ空港まで5kmと、交通が非常に便利です。付近にはメナラ庭園やクトゥビーヤ・モスク、LABRANDA Rose and Aqua Parkなどがあり、マラケシュの観光に非常に便利な立地です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。マラケシュの当施設には、駐車場が併設されています。
慌しい一日の終わりには、Mövenpick Hotel Mansour Eddahbi Marrakechでおくつろぎください。Mövenpick Hotel Mansour Eddahbi Marrakechは、マラケシュでも指折りの素晴らしい宿泊施設の内の一つです。当施設からマラケッシュ駅までわずか1km、マラケシュ・メナラ空港まで5kmと、交通が非常に便利です。付近のエリアには、クトゥビーヤ・モスクやEnsemble Artisanal、Church of the Holy Martyrsなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。マラケシュの当施設のお客様は、駐車場をご利用いただけます。立地重視なら、レビューで立地が好評のこのホテルがお勧めです。
慌しい一日の終わりには、ホテル ル カスピエンでおくつろぎください。ホテル ル カスピエンは、ビジネスでもレジャーでも、マラケシュでの快適な滞在をご提供いたします。当施設はマラケッシュ駅から1km、マラケシュ・メナラ空港から7kmと、便利な立地です。付近のエリアは、ALC MARRAKESH - American Language Center Of Marrakeshやマジョレル庭園、イヴ・サンローラン美術館など、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。
Nous avons passé un excellent séjour dans cet hôtel !
Les enfants ont pu en profiter pleinement.
Merci à Sarah, Najib et Fatiha
Merci à Said du colombus
Merci à Oussama de l’animation
Et sans oublier Mourad, Abdelatif et Ayoub toujours aux petits soins
Nous reviendrons c’est sur !
ゲゲストLet’s start from the beginning…. Myself and my son arrived at the Riad in the evening . We were followed by someone who spoke about knowing where the Riad was . We DID NOT ask him for directions . Once we arrived at the property the manager let us in. The man was demanding money from us for showing us to the property . I explained several times I did not ask for directions and would not be giving him any money . The manager stood with the door open and even allowed him to step in . Why wouldn’t you tell him to leave and shut the door instead of allowing him to try and intimate us ? Luckily I’m not easily intimidated but it’s not the point it wasn’t a nice start to our holiday . Once we arrived in the room it looked completely different to the pictures extremely small for 2 adults . Nevertheless we left our luggage and left out to explore for an hour . Once back I sat on the bed and noticed how hard it was . (Single beds were requested due to sharing with my 21 year old son). The next morning I had pain down my left side due to the bed being so hard so went to speak to the manager . This went on for a few days back and forth , asking for extra duvets to sleep on . I was then told there was nothing that could be done . As I was still unhappy I was told to contact *********** . I could tell the manager wasn’t particularly bothered or interested. I then asked to speak with the owner (the managers wife ) and was told she was away in the USA. I managed to get her number and sent 2 messages . Both messages were ignored . Over a period of 5 days I spoke with the manager face to face and on WhatsApp numerous times . Why as a manager you are communicating on WhatsApp is beyond me. Laziness and lack of interest ( you live within with Riad) Quick to ask for the tax on the first day though. I don’t think it’s fair I paid almost £600 to be treated like that . You ruined our first experience of Marrakesh. It’s not good enough to say ‘what should I do about it ‘ and ‘sorry’ I should have been refunded for the days left after my complaint so I could go and stay somewhere with a reasonable bed . I even explained I’d donated a kidney last year so needed a comfortable bed . This is not too much to ask it’s basic . Didn’t want to refund any money at all…GREEDY. Not sure why you some platforms you’ve advised a rooftop pool ? It’s a small terrace area with your personal laundry room . Over the wall is a building of rubble where rubbish is burnt and a graveyard so not a nice view at all . Also can I address the breakfast as it looks nothing like the picture . It consist of 2 flat pastries , a small orange juice , an over sweet Moroccan tea , a small jam & marmalade and a huge basked of bread . This is the same every day . The bathroom Was not upto a good hygiene standard (see pics) I informed the manager the hot water had gone cold . This went on for 2 days with an ‘engineer ‘ who had no idea what he was doing banging for 2 days throughout the day and night causing the
ゲゲストここでの他のレビューアの一人が親切にいくつかの質問に答えた後、私はホテルを予約しました。それは至福でした。部屋はエレガントで快適で、朝食ビュッフェにはたくさんの良い選択肢があり、プールエリアは喜びでした。すべてのスタッフも素敵でした。スタッフが役に立たなかったという他のコメントに本当に驚きました。多分それはcovidを通して運営されるストレスでした。私にとって、数日後、彼らは私の名前、私が飲むのが好きなもの、私が座りたい場所、そして私が尋ねる前に私に非常に遅いチェックアウトを提供しました。唯一の******は、部屋の温度を個別に設定することはできません。ホテル全体に設定されています。毎日部屋に十分な無料のボトル入り飲料水。スパを使用しなかったので、それについてコメントすることはできません。レストランやアルコール飲料は高価ですが、外にはたくさんのレストランがあります(最も高価なアルコールのみが提供されます)。場所は素晴らしいです、Djemma El Fnaまで徒歩わずか15分、Jardin Majorelleまで30分(または短いタクシー)。すべてのタクシー運転手は、小さなリヤドとは異なり、どこにいるかを知っています。
ゲゲストBeautiful Riad with exceptional staff. I stayed 6 nights and was grateful for the exceptional service. There are a lot of stairs -- that's everywhere in Morocco - but the the Riad experience is worth it. It's located in the Medina close to the gate - easy to find and also easy to get a taxi at the Medina entrance. Lovely, lovely experience.
MMr.PushkinI wouldn’t recommend this hotel, the reception staff are very rude ,we called the reception in the afternoon to send someone to fix the AC ,no one was sent ,we came back to the hotel around 2 o’clock in the morning, the security guard stopped us and made us wait until the receptionist came to check our documents ,(we asked again for the AC technician),Marrakesh is beautiful city but this hotel has the power to ruin your stay.
My boyfriend and I had a lovely stay at Marrakech Ryads Parc Hotel. Our room was pretty spacious with a queen sized bed and single bed/sofa. When we first arrived our fridge wasn't working and our safe was locked. Straight away we were provided with a new fridge and the safe was sorted. We loved how all the rooms were all Ryads. The pool area is fairly large and there was no trouble locating sunbed at anytime of day. We missed breakfast most days but lunch and dinner was always delicious (different tajines, salads, seafood, Meats, pastas, deserts ect). Drinks were the only disappointing thing, cocktails weren't exactly cocktails, wine tasted like vinegar and their spirits weren't great. However, the beer was pretty good (from the bottle so not watered down as expected if it was draft). The staff were all lovely and helpful from the receptionist to the restaurant waiters and bar staff. The shuttle bus was great (only £1.50 each way) however, times were not that regular and was difficult to locate the pick up spot coming back. We wish we knew about the app Indrive ealier were taxi's were a lot cheaper. Taxis from outside the app charged £15 whereas the app was £3-5 and you can also barter on it. We booked trips via Air B&B which were all very reasonably prices with amazing tour guides and drivers. Overall we had a fantastic time and would return!