マスパロマスのMirador La Cruz Grandeホテル

We was staying here in mars/april. Family of 4 with children at 8 and 17. We arrived the hotel at 21.00 at night. The reception was closed. Our taxi driver helped us contact the staff at the pool bar. So we godt the keys to the room from them. We we entered the room it was not made ready for 4 persons. The sofabed was not with linen and pollows. We contacted the pool bar and they tried to contact the hotel. They said contact us tomorrow. Luckily the girl at the pool bar gave us some linen to the sofa bed. The sofa bad was also broken. One of our children needed sleep on the broken part at the floor. Next day we complained at the reception. We wanted to change hotel. But the no wanted us to do that. We was offered another hotelroom. It looked just the same as the first room. But here the sofabed was not broken. We looked that they had repaird it many times. There are also rules that you need to pay 20 euros if you loose the keycard.! There are no beachtowels include in the price. You can buy or rent at the reception.! Children are the same as adult at the age of 12. Our booking site was allowed us to make the reservation. But they was not happy at the reception that our 17 years old children was sleeping in a sofa bed..... The pool was freezing cold. It was so sad because our youngest child love to swim. She was only swim a little and later just prefered to no swim at all. There were ants in the room and bathroom. We had our food in plastic bags. We found also cockrouch in the bathroom. There were no soap and shampoo. So this you need buy at the store... You need to wash yourself what you use in the kitchen. The washing staff came all the time to wash when we was eating breakfast. You can buy breakfast at the hotel and it is served at the pool area. Breakfast was from a menu. Not from a buffet. The pool bar take ”siesta”/closing in the middle of the day for some hours. The day we was going to travel back home we asked for late checkout. It was possible if you pay. We wanted to pay for late checkout. But we was not allowed to do it anyway. The hotel looks okay outside. But the rooms are poor. Not up to date. Slow wifi. Will not recommend for families to stay at this hotel.

ベッドは非常に不快だったか、ホテルに戻ったか、ベッドは車輪で動いていて、少し動いても非常にきしみがありました。言及しましたが、彼らは気にしませんでした。また、ファミリープールバーのスタッフはあなたがそこに立っていることを認めませんでした。グラスを出しながらあなたを無視しただけで、私たちはすべて包括的で、飲み物はほとんどありませんでした子供のエンターテイメントスタッフは素晴らしかったが、場所に行くキッズクラブはあまりありませんでした

私は現在ドンミゲルに滞在しています。素晴らしいホテルと経験があります。部屋は完璧で、とてもモダンで広々としています。他のレビューを見ると、彼らは以前にここに来たことがないようです。私が試したならば、私と私のガールフレンドはここにいます私は19歳です、そして彼女は18歳です、そして私たちはこれが若いカップルとほとんどすべての人にとって素晴らしいホテルであることを発見しました。それは非常に多様なホテルです。誰もがとても歓迎していると感じています。サービスは素晴らしいです。スタッフがもっとやってみたら、食べ物は良かった。私の食事と基本によって、私のような人々にとって、夜はバラエティがあります。あなたが好きなように、私たちは1週間しか滞在しませんでしたが、あなたがもっと長く滞在し、毎晩食べているならば、あなたは少し退屈になるかもしれません。選択はまともなサイズですが、外食することを強くお勧めします(パピスグリルとハードロックカフェは驚くほど、また、甘いハンモック!)施設はここで素晴らしいですし、簡単にその4つ星のステータスを稼ぐことは本当にこの場所で欠点を見つけるのが難しい、間違いなく戻ってきます

私たちは今Axelbeachに2年連続で滞在しています。ホテルに必要なすべてを提供: 大きくてきれいな部屋(基本的に小さなアパート)、日陰と日陰の美しく手入れの行き届いた庭、大きなプール(常に十分なサンベッドを備えています)、非常に良い朝食(フル英語ですが、新鮮な果物や繊維も健康的なオプション付き)とプラヤの昼/夜の生活の真ん中:ユンボから徒歩5分。ここではお金に非常に良い値を取得します。このすべてを上回るには、スタッフはとてもフレンドリーで親切です。彼らは昨年から私たちを覚えており、私たちは古い友人として歓迎されました。ケビンを温かく歓迎してくれてありがとう - それは大いに感謝しています!Muchas Gracias Kevinとあなたのすべてのコレク - あなたのおもてなしと素晴らしいサービスのために:私たちは間違いなく戻ってきます!

Let's start with the good things - the communication with the hotel even before arrival was relatively good, they responded to our inquiries regarding the room location request, but of course they kept giving an answer that they did not commit, but when we arrived, they made a note and gave us the location we wanted (in retrospect, we did not choose well - details below). There are many sun beds around the pool, the room is spacious and the location of the hotel is excellent. Now for the things that disappointed us - we asked for a room in the center facing the pool because of the view but we found that during the whole day there is a very, very strong sun on the balcony to such an extent that it is not possible to sit there all day, it's a shame they didn't put a beach umbrella or a pergola. There was no microwave in our room even though it was supposed to be (we didn't even bother to ask), during the first three days there were massive renovations in the hotel. At first the reception representative told us that it was something specific but it really wasn't, we saw that they had put scaffolding in the rooms next to it to renovate the balconies and also on the roof there was a large team working noisily with a drill and at the same time trucks arrived and unloaded sand into the garden. All this when the hotel was fully booked in one of the most requested weeks of the year. At the entrance to our room there were glasses from the room next door that were probably pushed out for the cleaner to take but they stayed there for 4 whole days. Even though we locked the room, the cleaner entered the room (locking it from the inside has no meaning...). One day the power went out in the gym and none of the hotel staff noticed at all (I went to the reception to inform them) and the hardest thing of all - at breakfast which is in the open bar by the pool there are a lot of pigeons that come and sit on the tables and the bar and the food stalls. Most of the food is enclosed in glass installations, but the surface of the bread and the heater and the drinks and the jams and many other things are exposed to the pigeons that come and sit on them and none of the staff does anything about it. Today there are many solutions for imitating ions even using electronic sound devices. Beyond the fact that it was disgusting, it is simply dangerous, a pigeon sitting on a surface of bread is diseases. Another thing, there is a nice bar by the pool but there is only one bartender/waiter so the waiting time to get a drink is around 25 minutes and the service is not very welcoming either. There are two large and beautiful pools but the water is really cold (it's a shame they don't heat it) and it will be really difficult for smokers. There are no smoking areas at all in the entire hotel except for standing in the strong sun next to a bin in the corner of the pool and restaurant area, unable to sit down and unable to put down a drink. It was possible to find a more suitable plac

Cleanliness is everything and it’s here in abundance! The staff are amazing and a special shout out to Santa and joel at the bar. Yurena, Vanessa on reception are fabulous nothing too much trouble. The rooms are cleaned daily To A very high standard. All in all a magnificent place with maybe a few tweaks needed. No where to dry costumes and towels a little rail Would be amazing or a collapsing airer would look so much better than clothes laid over tables on every veranda, perhaps more aesthetically pleasing to the eye! The restaurant keeps very odd hours and you can’t rely on in being open but the pool bar does do the very basics and they’re quite ok. So peaceful and serene with a very boutique feel.

必要なものはすべて揃っていましたが、特に夜間やアクセス時間が制限されているため、見つけるのが少し困難でした。ホテルではなくアパートの部屋です。