ホテル リッツ(Hotel Ritz)

Хороший отель, большие номера, уборка каждый день, завтраки в ресторане напротив вполне неплохие. Стоит приемлемых денег. Минус то что кондиционирование центральное и никогда не отключается, можно задвинуть задвижку и дуть не будет, но от шума никуда не деться. Пару раз видел тараканов в душевой. В целом, впечатление об отеле больше положительное.

Céntrico Limpio

I have used ******* for years for my hotel bookings and plan on continuing to use their site since I know they do not fault what this hotel decided to do with my booking. I have not had to experience in any hotel before but this time it was just unacceptable, Ritz Hotel had bed bugs, roaches, and yellow stains on their bed covers. I called reception to ask for a refund and cancel my stay, but they receptionist didn't even ask for any explanations, he immediately said no problem let me switch your room so I understood then this is a constant issue. I was refused a refund by the property management because my window for cancelation had passed and their policy is very strict on this unlike their cleaning policy alright so I contacted ******* and they couldn't do anything else because the hotel never answered their request for my refund. Horrible customer service, unsafe to sleep on their beds, and obviously they have infestation issues.

Very clean, friendly staff. Everything was very good, the restaurant, the food, excellent staff.

Rooms are very spacious, clean, comfortable and the chef style prepared breakfast is amazing!

Bathroom was blocked. Never fixed in my 4 days stay. Shower not working properly. Too small. You can’t control air conditioner temperature. Bed too hard. Old pillows. Elevator super slow. Very old building but well placed in downtown.

Excellent property. Good room and location.

Very accommodating property.

Wrong day reservation, Breakfast was not as shown in the website