シェラトン マッキニー ホテル(Sheraton McKinney Hotel)

The hotel was lovely. The room was very clean and provided all of the basics. The staff was extremely accommodating and went to Great Lengths to make our stay comfortable. The front desk person actually helped my brother-in-law get a donut on his car after he blew out a tire. I saw consistent acts of kindness and consideration. Would very highly rate their staff. Housekeeping was efficient and always made sure our towels were replaced as needed and the garbage bags were supplied when requested. Rooms for able to maintain a cool environment despite very high temperatures outside. Internet worked well.

The lounge area is large with lots of seating for large crowds and great for doing work on computers.

The property itself is nice, the staff very friendly and welcoming. Everything was clean and I had everything needed in the room. The cons - most uncomfortable bed I have ever slept in at a hotel. As soon as I started the shower, the water smelled really strange, both from the shower faucet and sink. Very off putting. I would stay again because of location and the staff, but comfort won’t be a thing.

The hotel is new, and it is in a nice area. There are great places to eat nearby, and the hotel restaurant is nice, too. The staff are friendly and very welcoming.

Very good. Clean and safe. Bathroom was very clean and the carpeting was also clean. Fantastic. Zero problems.

Very nice accommodations, great gym, breakfast burritos were top notch, incredible customer service

Great place to stay!! Will definitely be returning when I come to Texas on vacation. Staff is very friendly. Thank you.

Very sad trip to McKinney Texas. Was just here 25 days ago. Mother passed away here in McKinney so returned and again stayed at Sheraton McKinney. Felt good to stay at reliable comfortable safe and friendly place with great location. Remembered Tania at front desk. She works many hours and always very pleasant. Appreciate her and others at front desk. Thank you

My room was philthy. Went to plug in my cell phone cable in the wall behind the nightstand. They was enough trash behind the nightstand to fill the trash can. I am tall so each time I walked past the armoire I could see the accumulated dust and dirt on top of the cabinet. It was not a once missed item by housekeeping it was untouched for many weeks. The tile on my shower threshold was badly stained from rusted water drainage. Part of the charm of The Grand Hotel is the historical building (circa 1800's?) however, it appears general maintenance and cleaning are being neglected.