Good staff but they will change you extra even if you just have people up for a drink
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Goncalo Ivan
2024年4月28日
Very unhelpful staff
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ゲスト
2023年6月10日
Excellent
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John K
2024年3月2日
I love the staff from the bellmen, to servers to receptionist. Will be booking here again hopefully this month.
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Jerry
2024年2月28日
This is the best hotel in Medellin, I keep coming back to this hotel because I feel at home.
The staff is so friendly the rooms are spacious and clean and the hotel has a home field to it
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John
2024年2月25日
very old fashion hotel, all the way..... dark and no engergy, we met the guy at front door was very stiff not at warm and friendly, the hotel really does not fit in the Lively and fun neighborhood, but has a nice braekfast
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Nazim
2024年2月19日
Great, friendly staff, large room, good provisions in the bathroom, good choice of breakfast items.
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Melissa
2024年2月19日
CONSTRUCTION WARNING!! if you want to be awakened by a jackhammer and noise from construction this is the place!
They should disclose they are performing renovations and also the building right in front is performing a huge construction as well.
The staff at the front desk can be rude (just like I read in other reviews)
The layout of the property is very weird, their rooftop spa and rooms are weirdly located and not surprised
Room was clean, food was average, wifi was decent…
I wouldn’t stay or recommend here
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Sleiman
2024年2月19日
The language barrier. A general note wherever you go in Colombia they want you to speak their language. I respect that but if you want to improve your touristic status have the hospitality staff learn some English. Museum ushers, hotel receptionists, airline staff etc… okay we got along with google translator and sign language a pity for such a beautiful landscape and pleasant people.