Rented 2 rooms, no maid service. Toilet overflowed in one room for no reason and staff never responded had to clean up with bath towels and when we asked for more towels we had to take the dirty toilet water towels down to front desk to receive new ones. Other room had a broken tv and it wasn’t fixed after notifying the front desk.
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luke
2024年2月17日
Absolutely amazing. If I had to throw out one critique it was my room did not have a blow dryer lol. Super petty but just throwing it out there The people there were absolutely wonderful especially Tyree and Marietta
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laurie
2024年2月17日
Rooms were clean and comfy. Staff were all very friendly especially the woman in the morning setting up breakfast. My granddaughter already made us a reservation in April
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Verified traveler
2024年2月15日
The hot tub was out of service, and the wifi didn't work most of the time. Other than that it was fine.
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Debra
2024年2月20日
I was next to a really nosy room and kept me up all night. I actually left at 3 in the morning
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Larry
2024年1月31日
My other half and I walk into our room to find it had not been cleaned from the previous occupants, oddly the beds were made but there was trash everywhere garbage and empty bottles inside the fridge/freezer. Dirty bathroom and not a single towel in the room clean or dirty. I went down to the front desk to complain and was told there was nothing that could be done that I'd need to talk to the manager in the morning also wouldn't even give me towels this is the worst customer service I've ever had here and I have stayed here a lot of I get treated the same way by the manager then I will no longer give this place my business..
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Mary
2024年1月23日
Breakfast was disappointing. Out of juice,ran out of syrup. Our last day they ran out of yogurt.
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Valery
2024年1月7日
I was not able to find a way to cancel the reservation. My plans changed and I did not make the trip. I was charged $102.38.
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Debbie
2024年1月4日
I was between the elevator ice machine and guest laundry at times it was quite loud. Other than that it was great.
当施設はメドフォード駅(LIRR)から3km、ローグバレー国際空港から10kmと、便利な立地です。付近にはThe Children's Museum of Southern Oregonやベアー・クリーク・パーク、フィトナー=マインウォーニング・パークなどがあり、メドフォードの観光に非常に便利な立地です。