ホテル フラミンゴ(Hotel Flamingo Merida)

Considering its price, I was very impressed by the size and comfort - great location too. Originally they put us in a room on the ground floor that has an entire wall as a window on the street so no privacy - but they kindly moved us upstairs with no hassle and perfect privacy. Great stay

******* said it had breakfast but hotel didnt have a restaurant so we would need to walk to a restaurant and get the breakfast. Pictures are not what it seems. They have so much filter on them or pictures are so old. Place is old and bathroom is so rusty and dirty. Beds were stained and towels too. Had to spend 40 mins killing mosquitoes in the room. Only good thing was staff was friendly. Not their fault hotel is bad

This property was ok for one night but I would not recommend it for a full vacation. Great location though.

I have problems with my reservation (They could not find my reservation through Orbitz/*******. And We spent more that 1.5 hours trying to do our check-in

Smallest room I’ve ever seen. No windows. No fridge. Stayed with my son and was refused two keys for room entry so it was hard to come and go individually. 2 beds, 2 guests should be 2 keys Night staff was rude.

Don't even waste your time and money in this terrible place. We paid for the king bedroom and what we received is only disappointment!! Dirty rooms full of mold, a nasty bathroom mirror, and guess what, we had to ask for towels since there are NO towels, neither a blanket in the room! You can see all the evidence attached to this review! First, they gave us a room on the ground floor facing the main street. The windows are not sealed, and it feels like we are sleeping on the main street! THE ROOM HAD ONLY ONE OUTLET. since my husband is using a medical device to sleep, we did not have an option to charge our phones! After we complained, they changed our room to a second one that I wish was better, but this goes even worse. Today (the second day of our stay in this hotel in the second room), the AC in the room makes a TERRIFIYING noise and is leaking terribly, which damaged our clothes that were under it. We asked to talk to the manager, and they told us they DON'T HAVE THE MANAGER'S NUMBER NEITHER THEY KNOW WHEN HE IS COMING BACK (A pure insult)! They are doing absolutely nothing to help or reimburse our loss, and they are literally saying this is our problem! They are only willing to downgrade our room to a DOUBLE BED WITH NO absolute reimbursement! By the way, the receptionist girl was so rude. Although she understood everything that I told her still, she insisted on respondi

Terrible attention the room was not ready! I had to check in even at night! terrible!!!!!! I will never return there is also not only me there were more people waiting

The hotel was okay for a couple nights. The water was out so we couldn’t shower while we were there. When I told staff the water was not working, all they said was “yes we know” they didn’t tell us why or even apologize. Bad service!

I liked the hotel.. it was clean and neat. It was in a desirable area, in the center of Merida. You could walk to restaurants and nearby plazas from the hotel. The only thing i didnt like is that it is right next to a main road, and all the cars passing by gave me a hard time sleeping well at night. I got a triple bedroom , those are right in front facing the street. Other than that it was a comfy hotel.